Leader cultural intelligence and organizational performance

One of the challenges for international companies is to manage multicultural environments effectively. Cultural intelligence (CQ) is a soft skill required of the leaders of organizations working in cross-cultural contexts to be able to communicate effectively in such environments. On the other hand,...

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Autores principales: Saeed Nosratabadi, Parvaneh Bahrami, Khodayar Palouzian, Amir Mosavi
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2020
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Acceso en línea:https://doaj.org/article/4577614bdbde4d24b1c33ca0d447bb2a
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spelling oai:doaj.org-article:4577614bdbde4d24b1c33ca0d447bb2a2021-12-02T17:01:05ZLeader cultural intelligence and organizational performance2331-197510.1080/23311975.2020.1809310https://doaj.org/article/4577614bdbde4d24b1c33ca0d447bb2a2020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1809310https://doaj.org/toc/2331-1975One of the challenges for international companies is to manage multicultural environments effectively. Cultural intelligence (CQ) is a soft skill required of the leaders of organizations working in cross-cultural contexts to be able to communicate effectively in such environments. On the other hand, organizational structure plays an active role in developing and promoting such skills in an organization. Therefore, this study aimed to investigate the effect of leader CQ on organizational performance mediated by organizational structure. To achieve the objective of this research, first, conceptual models and hypotheses of this research were formed based on the literature. Then, a quantitative empirical research design using a questionnaire, as a tool for data collection, and structural equation modeling, as a tool for data analysis, was employed among executives of knowledge-based companies in the Science and Technology Park, Bushehr, Iran. The results disclosed that leader CQ directly and indirectly (i.e., through the organizational structure) has a positive and significant effect on organizational performance. In other words, in organizations that operate in a multicultural environment, the higher the level of leader CQ, the higher the performance of that organization. Accordingly, such companies are encouraged to invest in improving the cultural intelligence of their leaders to improve their performance in cross-cultural environments, and to design appropriate organizational structures for the development of their intellectual capital.Saeed NosratabadiParvaneh BahramiKhodayar PalouzianAmir MosaviTaylor & Francis Grouparticlecultural intelligenceorganizational performanceorganizational structureefqm excellence modelleader cultural intelligenceBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution DOAJ
collection DOAJ
language EN
topic cultural intelligence
organizational performance
organizational structure
efqm excellence model
leader cultural intelligence
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle cultural intelligence
organizational performance
organizational structure
efqm excellence model
leader cultural intelligence
Business
HF5001-6182
Management. Industrial management
HD28-70
Saeed Nosratabadi
Parvaneh Bahrami
Khodayar Palouzian
Amir Mosavi
Leader cultural intelligence and organizational performance
description One of the challenges for international companies is to manage multicultural environments effectively. Cultural intelligence (CQ) is a soft skill required of the leaders of organizations working in cross-cultural contexts to be able to communicate effectively in such environments. On the other hand, organizational structure plays an active role in developing and promoting such skills in an organization. Therefore, this study aimed to investigate the effect of leader CQ on organizational performance mediated by organizational structure. To achieve the objective of this research, first, conceptual models and hypotheses of this research were formed based on the literature. Then, a quantitative empirical research design using a questionnaire, as a tool for data collection, and structural equation modeling, as a tool for data analysis, was employed among executives of knowledge-based companies in the Science and Technology Park, Bushehr, Iran. The results disclosed that leader CQ directly and indirectly (i.e., through the organizational structure) has a positive and significant effect on organizational performance. In other words, in organizations that operate in a multicultural environment, the higher the level of leader CQ, the higher the performance of that organization. Accordingly, such companies are encouraged to invest in improving the cultural intelligence of their leaders to improve their performance in cross-cultural environments, and to design appropriate organizational structures for the development of their intellectual capital.
format article
author Saeed Nosratabadi
Parvaneh Bahrami
Khodayar Palouzian
Amir Mosavi
author_facet Saeed Nosratabadi
Parvaneh Bahrami
Khodayar Palouzian
Amir Mosavi
author_sort Saeed Nosratabadi
title Leader cultural intelligence and organizational performance
title_short Leader cultural intelligence and organizational performance
title_full Leader cultural intelligence and organizational performance
title_fullStr Leader cultural intelligence and organizational performance
title_full_unstemmed Leader cultural intelligence and organizational performance
title_sort leader cultural intelligence and organizational performance
publisher Taylor & Francis Group
publishDate 2020
url https://doaj.org/article/4577614bdbde4d24b1c33ca0d447bb2a
work_keys_str_mv AT saeednosratabadi leaderculturalintelligenceandorganizationalperformance
AT parvanehbahrami leaderculturalintelligenceandorganizationalperformance
AT khodayarpalouzian leaderculturalintelligenceandorganizationalperformance
AT amirmosavi leaderculturalintelligenceandorganizationalperformance
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