IMPROVING THE PERFORMANCE OF HOTELS ON THE BASIS OF THE USE OF THE FEATURES OF BUSINESS COMMUNICATIONS IN HOTEL COMPLEX

In the article reviewed and analyzed the role of verbal and nonverbal communication between guests and its employees, studied various psychological types of hotel guests and recommendations for maintenance every psycho.

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Bibliographic Details
Main Author: A. Kabanov
Format: article
Language:RU
Published: Publishing House of the State University of Management 2016
Subjects:
Online Access:https://doaj.org/article/460904e9a5fd47dbb91830c8e4d153ba
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