LIÇÕES APRENDIDAS EM PROJETOS COMO ESTRATÉGIA DE SISTEMATIZAÇÃO DO CONHECIMENTO ORGANIZACIONAL: UM ESTUDO DE CASO DE UMA UNIVERSIDADE PÚBLICA FEDERAL

Managing the Organizational Knowledge is still a challenge to the current public organizations: manage it in internal consulting projects can be even more laborious. The organization studied is a Federal Public University, which has faced great organizational growth in recent years. To follow this d...

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Autores principales:	Fábio Silva Figueiredo, Américo Costa Ramos Filho
Formato:	article
Lenguaje:	ES PT
Publicado:	Universidade Federal de Santa Catarina 2018
Materias:	public management internal consulting knowledge management project management lessons learned Education (General) L7-991 Special aspects of education LC8-6691
Acceso en línea:	https://doi.org/10.5007/1983-4535.2018v11n3p63 https://doaj.org/article/4685aeac9dd54e9e8dbd05542826c353
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spelling	oai:doaj.org-article:4685aeac9dd54e9e8dbd05542826c3532021-11-11T15:49:48ZLIÇÕES APRENDIDAS EM PROJETOS COMO ESTRATÉGIA DE SISTEMATIZAÇÃO DO CONHECIMENTO ORGANIZACIONAL: UM ESTUDO DE CASO DE UMA UNIVERSIDADE PÚBLICA FEDERAL1983-4535https://doi.org/10.5007/1983-4535.2018v11n3p63https://doaj.org/article/4685aeac9dd54e9e8dbd05542826c3532018-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=319356599004https://doaj.org/toc/1983-4535Managing the Organizational Knowledge is still a challenge to the current public organizations: manage it in internal consulting projects can be even more laborious. The organization studied is a Federal Public University, which has faced great organizational growth in recent years. To follow this development, this organization adopted a management strategy based on internal consulting. This model brought with it, in addition to the benefits of internal consulting, a significant increasing in organizational knowledge that has been routinely created by this team. Thus, a strategic gap in the determination of a tool capable of systematizing this knowledge was perceived. Based on the knowledge conversion model of Nonaka and Takeuchi (1997), we sought to investigate how consulting projects can use the practice of lessons learned for the effective knowledge management within these projects. The research is a unique, applied, descriptive and qualitative case study. It was identified that the application of lessons learned to knowledge management is intrinsically linked to the dynamics interaction between tacit and explicit knowledge that this practice can provide. The conclusion of the study is that the lessons learned systematize the knowledge in consulting teams at the moment this is a tool able to create a dynamic interactions between the individuals that crosses the whole spiral of knowledge creation in an upward and continuous movement.Fábio Silva FigueiredoAmérico Costa Ramos FilhoUniversidade Federal de Santa Catarinaarticlepublic managementinternal consultingknowledge managementproject managementlessons learnedEducation (General)L7-991Special aspects of educationLC8-6691ESPTRevista Gestão Universitária na América Latina , Vol 11, Iss 3, Pp 63-85 (2018)
institution	DOAJ
collection	DOAJ
language	ES PT
topic	public management internal consulting knowledge management project management lessons learned Education (General) L7-991 Special aspects of education LC8-6691
spellingShingle	public management internal consulting knowledge management project management lessons learned Education (General) L7-991 Special aspects of education LC8-6691 Fábio Silva Figueiredo Américo Costa Ramos Filho LIÇÕES APRENDIDAS EM PROJETOS COMO ESTRATÉGIA DE SISTEMATIZAÇÃO DO CONHECIMENTO ORGANIZACIONAL: UM ESTUDO DE CASO DE UMA UNIVERSIDADE PÚBLICA FEDERAL
description	Managing the Organizational Knowledge is still a challenge to the current public organizations: manage it in internal consulting projects can be even more laborious. The organization studied is a Federal Public University, which has faced great organizational growth in recent years. To follow this development, this organization adopted a management strategy based on internal consulting. This model brought with it, in addition to the benefits of internal consulting, a significant increasing in organizational knowledge that has been routinely created by this team. Thus, a strategic gap in the determination of a tool capable of systematizing this knowledge was perceived. Based on the knowledge conversion model of Nonaka and Takeuchi (1997), we sought to investigate how consulting projects can use the practice of lessons learned for the effective knowledge management within these projects. The research is a unique, applied, descriptive and qualitative case study. It was identified that the application of lessons learned to knowledge management is intrinsically linked to the dynamics interaction between tacit and explicit knowledge that this practice can provide. The conclusion of the study is that the lessons learned systematize the knowledge in consulting teams at the moment this is a tool able to create a dynamic interactions between the individuals that crosses the whole spiral of knowledge creation in an upward and continuous movement.
format	article
author	Fábio Silva Figueiredo Américo Costa Ramos Filho
author_facet	Fábio Silva Figueiredo Américo Costa Ramos Filho
author_sort	Fábio Silva Figueiredo
title	LIÇÕES APRENDIDAS EM PROJETOS COMO ESTRATÉGIA DE SISTEMATIZAÇÃO DO CONHECIMENTO ORGANIZACIONAL: UM ESTUDO DE CASO DE UMA UNIVERSIDADE PÚBLICA FEDERAL
title_short	LIÇÕES APRENDIDAS EM PROJETOS COMO ESTRATÉGIA DE SISTEMATIZAÇÃO DO CONHECIMENTO ORGANIZACIONAL: UM ESTUDO DE CASO DE UMA UNIVERSIDADE PÚBLICA FEDERAL
title_full	LIÇÕES APRENDIDAS EM PROJETOS COMO ESTRATÉGIA DE SISTEMATIZAÇÃO DO CONHECIMENTO ORGANIZACIONAL: UM ESTUDO DE CASO DE UMA UNIVERSIDADE PÚBLICA FEDERAL
title_fullStr	LIÇÕES APRENDIDAS EM PROJETOS COMO ESTRATÉGIA DE SISTEMATIZAÇÃO DO CONHECIMENTO ORGANIZACIONAL: UM ESTUDO DE CASO DE UMA UNIVERSIDADE PÚBLICA FEDERAL
title_full_unstemmed	LIÇÕES APRENDIDAS EM PROJETOS COMO ESTRATÉGIA DE SISTEMATIZAÇÃO DO CONHECIMENTO ORGANIZACIONAL: UM ESTUDO DE CASO DE UMA UNIVERSIDADE PÚBLICA FEDERAL
title_sort	lições aprendidas em projetos como estratégia de sistematização do conhecimento organizacional: um estudo de caso de uma universidade pública federal
publisher	Universidade Federal de Santa Catarina
publishDate	2018
url	https://doi.org/10.5007/1983-4535.2018v11n3p63 https://doaj.org/article/4685aeac9dd54e9e8dbd05542826c353
work_keys_str_mv	AT fabiosilvafigueiredo licoesaprendidasemprojetoscomoestrategiadesistematizacaodoconhecimentoorganizacionalumestudodecasodeumauniversidadepublicafederal AT americocostaramosfilho licoesaprendidasemprojetoscomoestrategiadesistematizacaodoconhecimentoorganizacionalumestudodecasodeumauniversidadepublicafederal
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LIÇÕES APRENDIDAS EM PROJETOS COMO ESTRATÉGIA DE SISTEMATIZAÇÃO DO CONHECIMENTO ORGANIZACIONAL: UM ESTUDO DE CASO DE UMA UNIVERSIDADE PÚBLICA FEDERAL

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