Customers’ satisfaction assessment in water laboratories
In the literature, several definitions of quality can be found in the context of organizations. However, all of them are related to customer satisfaction with the products or services offered by companies. Thus, organizations are increasingly committed to meet customers’ requests, aiming to promote...
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| Main Authors: | , , , |
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| Format: | article |
| Language: | EN |
| Published: |
IWA Publishing
2021
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| Subjects: | |
| Online Access: | https://doaj.org/article/46e03ecf6add4813a4e2bb178091e51b |
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