INDEKS KEPUASAN MASYARAKAT PADA PELAYANAN KANTOR KECAMATAN DI SURAKARTA, INDONESIA

<p class="Abstract1">This study aims to observe the index of public service satisfaction and to determine the factors that affect the level of community satisfaction in Surakarta District Office (SDO). The use of questionnaire, interview, and direct observation have been carried out...

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Bibliographic Details
Main Authors: Wijayanti Setyo Utami, Suryanto Suryanto
Format: article
Language:EN
Published: Universitas Muhammadiyah Yogyakarta 2013
Subjects:
Online Access:https://doaj.org/article/486d0fb9d532468aa07d81a8d13868e0
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