Turning a blind eye: How lack of communication with ER nurses nearly cost a patient permanent vision loss

This narrative presents a case in which a patient was treated for conjunctivitis, but a breakdown in several layers of communication (between the hospital and the patient, and between hospital personnel) resulted in multiple medical errors that nearly costs the patient permanent vision loss. This re...

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Autores principales: Kenneth Royal, April Kedrowicz
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2017
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Acceso en línea:https://doaj.org/article/48cca82d94024e419ef23c07a7196fbe
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spelling oai:doaj.org-article:48cca82d94024e419ef23c07a7196fbe2021-11-15T04:22:14ZTurning a blind eye: How lack of communication with ER nurses nearly cost a patient permanent vision loss2372-0247https://doaj.org/article/48cca82d94024e419ef23c07a7196fbe2017-11-01T00:00:00Zhttps://pxjournal.org/journal/vol4/iss3/5https://doaj.org/toc/2372-0247This narrative presents a case in which a patient was treated for conjunctivitis, but a breakdown in several layers of communication (between the hospital and the patient, and between hospital personnel) resulted in multiple medical errors that nearly costs the patient permanent vision loss. This real-life case underscores how simple communication errors may lead to life-altering consequences. Recommendations for improving communication to ensure similar errors do not happen to others are provided.Kenneth RoyalApril KedrowiczThe Beryl Institutearticlepatient experiencepatient communicationpatient-centeredpersonal narrativehospital policyquality improvementMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2017)
institution DOAJ
collection DOAJ
language EN
topic patient experience
patient communication
patient-centered
personal narrative
hospital policy
quality improvement
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle patient experience
patient communication
patient-centered
personal narrative
hospital policy
quality improvement
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Kenneth Royal
April Kedrowicz
Turning a blind eye: How lack of communication with ER nurses nearly cost a patient permanent vision loss
description This narrative presents a case in which a patient was treated for conjunctivitis, but a breakdown in several layers of communication (between the hospital and the patient, and between hospital personnel) resulted in multiple medical errors that nearly costs the patient permanent vision loss. This real-life case underscores how simple communication errors may lead to life-altering consequences. Recommendations for improving communication to ensure similar errors do not happen to others are provided.
format article
author Kenneth Royal
April Kedrowicz
author_facet Kenneth Royal
April Kedrowicz
author_sort Kenneth Royal
title Turning a blind eye: How lack of communication with ER nurses nearly cost a patient permanent vision loss
title_short Turning a blind eye: How lack of communication with ER nurses nearly cost a patient permanent vision loss
title_full Turning a blind eye: How lack of communication with ER nurses nearly cost a patient permanent vision loss
title_fullStr Turning a blind eye: How lack of communication with ER nurses nearly cost a patient permanent vision loss
title_full_unstemmed Turning a blind eye: How lack of communication with ER nurses nearly cost a patient permanent vision loss
title_sort turning a blind eye: how lack of communication with er nurses nearly cost a patient permanent vision loss
publisher The Beryl Institute
publishDate 2017
url https://doaj.org/article/48cca82d94024e419ef23c07a7196fbe
work_keys_str_mv AT kennethroyal turningablindeyehowlackofcommunicationwithernursesnearlycostapatientpermanentvisionloss
AT aprilkedrowicz turningablindeyehowlackofcommunicationwithernursesnearlycostapatientpermanentvisionloss
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