Patient Experience Rounds (PER): Real-time feedback to improve the patient experience and quality of care

While patient feedback is critical to improving the patient experience and clinical care, we are currently limited in our ability to collect feedback in real-time from hospitalized patients. This paper describes our experience and outcomes implementing Patient Experience Rounds (PER). Our model uses...

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Autores principales: Amber Moore, Caroline Moore, Lydia Bunker, Barbara Sarnoff
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2020
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Acceso en línea:https://doaj.org/article/49005d11973b4af9b85d463a4310f9fb
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