Patient Experience Rounds (PER): Real-time feedback to improve the patient experience and quality of care
While patient feedback is critical to improving the patient experience and clinical care, we are currently limited in our ability to collect feedback in real-time from hospitalized patients. This paper describes our experience and outcomes implementing Patient Experience Rounds (PER). Our model uses...
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Main Authors: | Amber Moore, Caroline Moore, Lydia Bunker, Barbara Sarnoff |
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Format: | article |
Language: | EN |
Published: |
The Beryl Institute
2020
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Online Access: | https://doaj.org/article/49005d11973b4af9b85d463a4310f9fb |
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