Process Model of Quality Cost Monitoring for Small and Medium Wood-Processing Enterprises

Quality is not only a technical category and the system of quality management is not only focused on product quality. Quality and costs are closely interlinked. The paper deals with the quality cost monitoring in small and medium wood-processing enterprises (SMEs) in Slovakia, and also presents the...

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Autores principales: Denis Jelačić, Anna Šatanová, Mariana Sedliačiková, Ján Závadský, Zuzana Závadská
Formato: article
Lenguaje:EN
Publicado: University of Zagreb, Faculty of Forestry and Wood Technology 2016
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Acceso en línea:https://doaj.org/article/4c8e7177df9544a590c74c1f1c1c440c
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spelling oai:doaj.org-article:4c8e7177df9544a590c74c1f1c1c440c2021-12-02T06:11:03ZProcess Model of Quality Cost Monitoring for Small and Medium Wood-Processing Enterprises10.5552/drind.2015.14370012-67721847-1153https://doaj.org/article/4c8e7177df9544a590c74c1f1c1c440c2016-01-01T00:00:00Zhttp://hrcak.srce.hr/file/221893https://doaj.org/toc/0012-6772https://doaj.org/toc/1847-1153Quality is not only a technical category and the system of quality management is not only focused on product quality. Quality and costs are closely interlinked. The paper deals with the quality cost monitoring in small and medium wood-processing enterprises (SMEs) in Slovakia, and also presents the results of the questionnaire survey. An empirical study is aimed to determine the level of understanding and level of implementation of quality cost monitoring in wood-processing SMEs in Slovakia. The research is based on PAF model. A suitable model for quality cost monitoring is also proposed in the paper based on the research results with guidelines for using the methods of Activity Basic Costing. The empirical study is focused on SMEs, which make 99.8 % of all companies in the branch, and where the quality cost monitoring often works as a latent management subsystem. SMEs managers use indicators for monitoring the processe performance and production quality, but they usually do not develop a separate framework for measuring and evaluating quality costs.Denis JelačićAnna ŠatanováMariana SedliačikováJán ZávadskýZuzana ZávadskáUniversity of Zagreb, Faculty of Forestry and Wood Technologyarticlequalityquality costssmall and medium wood-processing enterprisesprocessForestrySD1-669.5ENDrvna Industrija, Vol 66, Iss 4, Pp 329-338 (2016)
institution DOAJ
collection DOAJ
language EN
topic quality
quality costs
small and medium wood-processing enterprises
process
Forestry
SD1-669.5
spellingShingle quality
quality costs
small and medium wood-processing enterprises
process
Forestry
SD1-669.5
Denis Jelačić
Anna Šatanová
Mariana Sedliačiková
Ján Závadský
Zuzana Závadská
Process Model of Quality Cost Monitoring for Small and Medium Wood-Processing Enterprises
description Quality is not only a technical category and the system of quality management is not only focused on product quality. Quality and costs are closely interlinked. The paper deals with the quality cost monitoring in small and medium wood-processing enterprises (SMEs) in Slovakia, and also presents the results of the questionnaire survey. An empirical study is aimed to determine the level of understanding and level of implementation of quality cost monitoring in wood-processing SMEs in Slovakia. The research is based on PAF model. A suitable model for quality cost monitoring is also proposed in the paper based on the research results with guidelines for using the methods of Activity Basic Costing. The empirical study is focused on SMEs, which make 99.8 % of all companies in the branch, and where the quality cost monitoring often works as a latent management subsystem. SMEs managers use indicators for monitoring the processe performance and production quality, but they usually do not develop a separate framework for measuring and evaluating quality costs.
format article
author Denis Jelačić
Anna Šatanová
Mariana Sedliačiková
Ján Závadský
Zuzana Závadská
author_facet Denis Jelačić
Anna Šatanová
Mariana Sedliačiková
Ján Závadský
Zuzana Závadská
author_sort Denis Jelačić
title Process Model of Quality Cost Monitoring for Small and Medium Wood-Processing Enterprises
title_short Process Model of Quality Cost Monitoring for Small and Medium Wood-Processing Enterprises
title_full Process Model of Quality Cost Monitoring for Small and Medium Wood-Processing Enterprises
title_fullStr Process Model of Quality Cost Monitoring for Small and Medium Wood-Processing Enterprises
title_full_unstemmed Process Model of Quality Cost Monitoring for Small and Medium Wood-Processing Enterprises
title_sort process model of quality cost monitoring for small and medium wood-processing enterprises
publisher University of Zagreb, Faculty of Forestry and Wood Technology
publishDate 2016
url https://doaj.org/article/4c8e7177df9544a590c74c1f1c1c440c
work_keys_str_mv AT denisjelacic processmodelofqualitycostmonitoringforsmallandmediumwoodprocessingenterprises
AT annasatanova processmodelofqualitycostmonitoringforsmallandmediumwoodprocessingenterprises
AT marianasedliacikova processmodelofqualitycostmonitoringforsmallandmediumwoodprocessingenterprises
AT janzavadsky processmodelofqualitycostmonitoringforsmallandmediumwoodprocessingenterprises
AT zuzanazavadska processmodelofqualitycostmonitoringforsmallandmediumwoodprocessingenterprises
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