The Role of Perceived Quality on High-Speed Railway Tourists’ Behavioral Intention: An Application of the Extended Theory of Planned Behavior

Since the COVID-19 pandemic, airlines worldwide have enforced strict travel restrictions, driving passengers to seek alternative transportations such as High-Speed Railway (HSR). Nevertheless, the current understanding of HSR travelers’ behavior is scarce. Moreover, despite the extensive application...

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Autores principales:	Zhiqiang Hou, Lena Jingen Liang, Bo Meng, HwanSuk Chris Choi
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	theory of planned behavior high-speed railway perceived quality Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
Acceso en línea:	https://doaj.org/article/4dda24cfb2464852812dc28b6b211955
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spelling	oai:doaj.org-article:4dda24cfb2464852812dc28b6b2119552021-11-25T19:00:39ZThe Role of Perceived Quality on High-Speed Railway Tourists’ Behavioral Intention: An Application of the Extended Theory of Planned Behavior10.3390/su1322123862071-1050https://doaj.org/article/4dda24cfb2464852812dc28b6b2119552021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/22/12386https://doaj.org/toc/2071-1050Since the COVID-19 pandemic, airlines worldwide have enforced strict travel restrictions, driving passengers to seek alternative transportations such as High-Speed Railway (HSR). Nevertheless, the current understanding of HSR travelers’ behavior is scarce. Moreover, despite the extensive application of the Theory of Planned Behavior (TPB) to explain and predict patrons and tourists’ behavior in the tourism and hospitality context, little research has employed this theory to examine HSR travelers’ processes in making travelling decisions. This study developed a research model by integrating perceived quality into the TPB and examined the relation between HSR passengers’ service quality and intention to travel in the future and the mediating effect of TPB attributes. It is found that perceived train service quality and perceived travel quality have a significant influence on the TPB attributes, which further influence HSR travelers’ travel intention. This study contributes practical implications to destinations and the travel industry that they might attract visitors by marketing the corresponding HSR train service quality and travel experience quality. This also provides recovery guidelines for the transportation and travel industry after the COVID-19 pandemic.Zhiqiang HouLena Jingen LiangBo MengHwanSuk Chris ChoiMDPI AGarticletheory of planned behaviorhigh-speed railwayperceived qualityEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12386, p 12386 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	theory of planned behavior high-speed railway perceived quality Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
spellingShingle	theory of planned behavior high-speed railway perceived quality Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350 Zhiqiang Hou Lena Jingen Liang Bo Meng HwanSuk Chris Choi The Role of Perceived Quality on High-Speed Railway Tourists’ Behavioral Intention: An Application of the Extended Theory of Planned Behavior
description	Since the COVID-19 pandemic, airlines worldwide have enforced strict travel restrictions, driving passengers to seek alternative transportations such as High-Speed Railway (HSR). Nevertheless, the current understanding of HSR travelers’ behavior is scarce. Moreover, despite the extensive application of the Theory of Planned Behavior (TPB) to explain and predict patrons and tourists’ behavior in the tourism and hospitality context, little research has employed this theory to examine HSR travelers’ processes in making travelling decisions. This study developed a research model by integrating perceived quality into the TPB and examined the relation between HSR passengers’ service quality and intention to travel in the future and the mediating effect of TPB attributes. It is found that perceived train service quality and perceived travel quality have a significant influence on the TPB attributes, which further influence HSR travelers’ travel intention. This study contributes practical implications to destinations and the travel industry that they might attract visitors by marketing the corresponding HSR train service quality and travel experience quality. This also provides recovery guidelines for the transportation and travel industry after the COVID-19 pandemic.
format	article
author	Zhiqiang Hou Lena Jingen Liang Bo Meng HwanSuk Chris Choi
author_facet	Zhiqiang Hou Lena Jingen Liang Bo Meng HwanSuk Chris Choi
author_sort	Zhiqiang Hou
title	The Role of Perceived Quality on High-Speed Railway Tourists’ Behavioral Intention: An Application of the Extended Theory of Planned Behavior
title_short	The Role of Perceived Quality on High-Speed Railway Tourists’ Behavioral Intention: An Application of the Extended Theory of Planned Behavior
title_full	The Role of Perceived Quality on High-Speed Railway Tourists’ Behavioral Intention: An Application of the Extended Theory of Planned Behavior
title_fullStr	The Role of Perceived Quality on High-Speed Railway Tourists’ Behavioral Intention: An Application of the Extended Theory of Planned Behavior
title_full_unstemmed	The Role of Perceived Quality on High-Speed Railway Tourists’ Behavioral Intention: An Application of the Extended Theory of Planned Behavior
title_sort	role of perceived quality on high-speed railway tourists’ behavioral intention: an application of the extended theory of planned behavior
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/4dda24cfb2464852812dc28b6b211955
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The Role of Perceived Quality on High-Speed Railway Tourists’ Behavioral Intention: An Application of the Extended Theory of Planned Behavior

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