TRANSPARENCY AND ACCOUNTABILITY IN HEALT-CARE SERVICES FROM NURSE MANAGERS' PERSPECTI-VE: A QUALITATIVE STUDY

In recent decades, as in all sectors, health sector has been characterized by increasing calls for accountability and transparency. Especially in recent years, transparency and accountability began to take place between the dimensions of perceived service quality in health care and to shown as key e...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Hüseyin ABUHANOĞLU, Mevlüt KARADAĞ
Formato: article
Lenguaje:DE
EN
FR
TR
Publicado: Fırat University 2019
Materias:
H
Acceso en línea:https://doaj.org/article/4f477e7f22f44e89a7860fef1d5b4af1
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
id oai:doaj.org-article:4f477e7f22f44e89a7860fef1d5b4af1
record_format dspace
spelling oai:doaj.org-article:4f477e7f22f44e89a7860fef1d5b4af12021-11-24T09:20:54ZTRANSPARENCY AND ACCOUNTABILITY IN HEALT-CARE SERVICES FROM NURSE MANAGERS' PERSPECTI-VE: A QUALITATIVE STUDY2148-416310.9761/JASSS3092https://doaj.org/article/4f477e7f22f44e89a7860fef1d5b4af12019-08-01T00:00:00Zhttps://jasstudies.com/index.jsp?mod=tammetin&makaleadi=917961109_29-Ar%C5%9F.%20G%C3%B6r.%20H%C3%BCseyin%20ABUHANO%C4%9ELU.pdf&key=27621https://doaj.org/toc/2148-4163In recent decades, as in all sectors, health sector has been characterized by increasing calls for accountability and transparency. Especially in recent years, transparency and accountability began to take place between the dimensions of perceived service quality in health care and to shown as key elements in modern management theory and practices. “What are being aimed in health services”. This study which was performed moved from this question. The aim of this study was emphasize the importance of the transparency and accountability in health care management. In recent years these concepts have considered as the current approaches in health care. For this purpose, it was interviewed with 70 nurse managers working in 42 departments of a training hospital in Ankara about transparency and accountability in health care. All of the nurse managers stated that health care should be transparent, but 70 percent of managers expressed health care are not transparent. When evaluated views on the account of health care accountability, the vast majority of nurse managers (83%) stated that health care should be accountable, but 87 percent of managers expressed health care not accountable. According to managers views, basic elements ensuring transparency in health care are effective communication, clearly determination of roles and responsibilities, respect for patients’ rights and patient-centered services delivery and personnel training. Moreover, it was found that basic elements ensuring accountability in health care are clearly determination of roles and responsibilities, effective communication, personnel training and transparency. It should be clearly defined roles and responsibilities, should be given lectures on communication to all staff and should be delivered patient-centered services.Hüseyin ABUHANOĞLUMevlüt KARADAĞFırat Universityarticlehealth caretransparencyaccountabilitynurse managerperspectiveSocial SciencesHSocial sciences (General)H1-99DEENFRTRJournal of Academic Social Science Studies , Vol 8, Iss 39, Pp 423-429 (2019)
institution DOAJ
collection DOAJ
language DE
EN
FR
TR
topic health care
transparency
accountability
nurse manager
perspective
Social Sciences
H
Social sciences (General)
H1-99
spellingShingle health care
transparency
accountability
nurse manager
perspective
Social Sciences
H
Social sciences (General)
H1-99
Hüseyin ABUHANOĞLU
Mevlüt KARADAĞ
TRANSPARENCY AND ACCOUNTABILITY IN HEALT-CARE SERVICES FROM NURSE MANAGERS' PERSPECTI-VE: A QUALITATIVE STUDY
description In recent decades, as in all sectors, health sector has been characterized by increasing calls for accountability and transparency. Especially in recent years, transparency and accountability began to take place between the dimensions of perceived service quality in health care and to shown as key elements in modern management theory and practices. “What are being aimed in health services”. This study which was performed moved from this question. The aim of this study was emphasize the importance of the transparency and accountability in health care management. In recent years these concepts have considered as the current approaches in health care. For this purpose, it was interviewed with 70 nurse managers working in 42 departments of a training hospital in Ankara about transparency and accountability in health care. All of the nurse managers stated that health care should be transparent, but 70 percent of managers expressed health care are not transparent. When evaluated views on the account of health care accountability, the vast majority of nurse managers (83%) stated that health care should be accountable, but 87 percent of managers expressed health care not accountable. According to managers views, basic elements ensuring transparency in health care are effective communication, clearly determination of roles and responsibilities, respect for patients’ rights and patient-centered services delivery and personnel training. Moreover, it was found that basic elements ensuring accountability in health care are clearly determination of roles and responsibilities, effective communication, personnel training and transparency. It should be clearly defined roles and responsibilities, should be given lectures on communication to all staff and should be delivered patient-centered services.
format article
author Hüseyin ABUHANOĞLU
Mevlüt KARADAĞ
author_facet Hüseyin ABUHANOĞLU
Mevlüt KARADAĞ
author_sort Hüseyin ABUHANOĞLU
title TRANSPARENCY AND ACCOUNTABILITY IN HEALT-CARE SERVICES FROM NURSE MANAGERS' PERSPECTI-VE: A QUALITATIVE STUDY
title_short TRANSPARENCY AND ACCOUNTABILITY IN HEALT-CARE SERVICES FROM NURSE MANAGERS' PERSPECTI-VE: A QUALITATIVE STUDY
title_full TRANSPARENCY AND ACCOUNTABILITY IN HEALT-CARE SERVICES FROM NURSE MANAGERS' PERSPECTI-VE: A QUALITATIVE STUDY
title_fullStr TRANSPARENCY AND ACCOUNTABILITY IN HEALT-CARE SERVICES FROM NURSE MANAGERS' PERSPECTI-VE: A QUALITATIVE STUDY
title_full_unstemmed TRANSPARENCY AND ACCOUNTABILITY IN HEALT-CARE SERVICES FROM NURSE MANAGERS' PERSPECTI-VE: A QUALITATIVE STUDY
title_sort transparency and accountability in healt-care services from nurse managers' perspecti-ve: a qualitative study
publisher Fırat University
publishDate 2019
url https://doaj.org/article/4f477e7f22f44e89a7860fef1d5b4af1
work_keys_str_mv AT huseyinabuhanoglu transparencyandaccountabilityinhealtcareservicesfromnursemanagersperspectiveaqualitativestudy
AT mevlutkaradag transparencyandaccountabilityinhealtcareservicesfromnursemanagersperspectiveaqualitativestudy
_version_ 1718415419302215680