Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia

Diversity competency is an approach for improving access to healthcare for members of minority groups. It includes a commitment to institutional policies and practices aimed at the improvement of the relationship between patients and healthcare professionals. The aim of this research is to investiga...

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Autores principales:	Robert Doričić, Marcin Orzechowski, Marianne Nowak, Ivana Tutić Grokša, Katarzyna Bielińska, Anna Chowaniec, Mojca Ramšak, Paweł Łuków, Amir Muzur, Zvonka Zupanič-Slavec, Florian Steger
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	access to healthcare healthcare inequality health services ethics diversity ethnicity Medicine R
Acceso en línea:	https://doaj.org/article/5085e330ab5345ea9ce8552db525a577
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spelling	oai:doaj.org-article:5085e330ab5345ea9ce8552db525a5772021-11-25T17:48:53ZDiversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia10.3390/ijerph1822118471660-46011661-7827https://doaj.org/article/5085e330ab5345ea9ce8552db525a5772021-11-01T00:00:00Zhttps://www.mdpi.com/1660-4601/18/22/11847https://doaj.org/toc/1661-7827https://doaj.org/toc/1660-4601Diversity competency is an approach for improving access to healthcare for members of minority groups. It includes a commitment to institutional policies and practices aimed at the improvement of the relationship between patients and healthcare professionals. The aim of this research is to investigate whether and how such a commitment is included in internal documents of hospitals in Croatia, Germany, Poland, and Slovenia. Using the methods of documentary research and thematic analysis we examined internal documents received from hospitals in these countries. In all four countries, the documents concentrate on general statements prohibiting discrimination with regard to healthcare provision. Specific regulations concerning ethnicity and culture focus on the issue of language barriers. With regard to religious practices, the documents from Croatia, Poland, and Slovenia focus on dominant religious groups. Observance of other religious practices and customs is rarely addressed. Healthcare needs of patients with non-heteronormative sexual orientation, intersexual, and transgender patients are explicitly addressed in only a few internal documents. Diversity competency policies are not comprehensively implemented in hospital internal regulations in hospitals under investigation. There is a need for the development and implementation of comprehensive policies in hospitals aiming at the specific needs of minority groups.Robert DoričićMarcin OrzechowskiMarianne NowakIvana Tutić GrokšaKatarzyna BielińskaAnna ChowaniecMojca RamšakPaweł ŁukówAmir MuzurZvonka Zupanič-SlavecFlorian StegerMDPI AGarticleaccess to healthcarehealthcare inequalityhealth servicesethicsdiversityethnicityMedicineRENInternational Journal of Environmental Research and Public Health, Vol 18, Iss 11847, p 11847 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	access to healthcare healthcare inequality health services ethics diversity ethnicity Medicine R
spellingShingle	access to healthcare healthcare inequality health services ethics diversity ethnicity Medicine R Robert Doričić Marcin Orzechowski Marianne Nowak Ivana Tutić Grokša Katarzyna Bielińska Anna Chowaniec Mojca Ramšak Paweł Łuków Amir Muzur Zvonka Zupanič-Slavec Florian Steger Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
description	Diversity competency is an approach for improving access to healthcare for members of minority groups. It includes a commitment to institutional policies and practices aimed at the improvement of the relationship between patients and healthcare professionals. The aim of this research is to investigate whether and how such a commitment is included in internal documents of hospitals in Croatia, Germany, Poland, and Slovenia. Using the methods of documentary research and thematic analysis we examined internal documents received from hospitals in these countries. In all four countries, the documents concentrate on general statements prohibiting discrimination with regard to healthcare provision. Specific regulations concerning ethnicity and culture focus on the issue of language barriers. With regard to religious practices, the documents from Croatia, Poland, and Slovenia focus on dominant religious groups. Observance of other religious practices and customs is rarely addressed. Healthcare needs of patients with non-heteronormative sexual orientation, intersexual, and transgender patients are explicitly addressed in only a few internal documents. Diversity competency policies are not comprehensively implemented in hospital internal regulations in hospitals under investigation. There is a need for the development and implementation of comprehensive policies in hospitals aiming at the specific needs of minority groups.
format	article
author	Robert Doričić Marcin Orzechowski Marianne Nowak Ivana Tutić Grokša Katarzyna Bielińska Anna Chowaniec Mojca Ramšak Paweł Łuków Amir Muzur Zvonka Zupanič-Slavec Florian Steger
author_facet	Robert Doričić Marcin Orzechowski Marianne Nowak Ivana Tutić Grokša Katarzyna Bielińska Anna Chowaniec Mojca Ramšak Paweł Łuków Amir Muzur Zvonka Zupanič-Slavec Florian Steger
author_sort	Robert Doričić
title	Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
title_short	Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
title_full	Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
title_fullStr	Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
title_full_unstemmed	Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
title_sort	diversity competency and access to healthcare in hospitals in croatia, germany, poland, and slovenia
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/5085e330ab5345ea9ce8552db525a577
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Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia

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