INCIDENT MANAGEMENT IN ITSM USING ARTIFICIAL INTELLIGENCE
Due to the development of the digital economy and the increasing importance of information technologies in modern companies, there is a need to ensure the required level of quality of information technology services provided. At the same time, one of the most important processes for achieving effect...
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| Autores principales: | , |
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| Formato: | article |
| Lenguaje: | RU |
| Publicado: |
Publishing House of the State University of Management
2020
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/5264113b5eab4174a76dab495d331586 |
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