Models of Transforming Quality Management Systems in the Digital Company

Today enterprises and organizations use and develop digital technologies more and more intensively, for example, artificial intellect, the Internet of things, chat-bots, virtual and augmented reality, block-chain, which shapes a new landscape in economic activity and changes nature of interrelations...

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Autores principales:	I. V. Manakhova, E. V. Levchenko, A. R. Esina
Formato:	article
Lenguaje:	RU
Publicado:	Plekhanov Russian University of Economics 2021
Materias:	digital technologies competitive advantages of the company transaction costs added value Economics as a science HB71-74
Acceso en línea:	https://doaj.org/article/52ea42a554d5497ead7cbf493278a4a6
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spelling	oai:doaj.org-article:52ea42a554d5497ead7cbf493278a4a62021-11-15T05:20:50ZModels of Transforming Quality Management Systems in the Digital Company2413-28292587-925110.21686/2413-2829-2021-1-115-123https://doaj.org/article/52ea42a554d5497ead7cbf493278a4a62021-02-01T00:00:00Zhttps://vest.rea.ru/jour/article/view/1011https://doaj.org/toc/2413-2829https://doaj.org/toc/2587-9251Today enterprises and organizations use and develop digital technologies more and more intensively, for example, artificial intellect, the Internet of things, chat-bots, virtual and augmented reality, block-chain, which shapes a new landscape in economic activity and changes nature of interrelations in the quality management system (QMS). In conditions of business digitalization physical economic activity is shifted to the virtual environment. The article studies transformation processes in quality management systems of companies under the influence of digital technologies, analyzes mechanisms and directions of raising product quality, growth in efficiency and effectiveness in quality management systems and reaching competitive advantages of digital company. The authors tried to investigate three aspects in the field of developing QMS in companies in conditions of digitalization: 1) studying changing character of stakeholders’ cooperation in digital company QMS; 2) designing tools for assessing cost of these transformations in digital company; 3) analyzing methods of raising efficiency of competitive advantages creation in digital company with new forms stakeholders’ cooperation in QMS. The research identifies models of transforming QMS in digital companies and shows character of stakeholders’ cooperation, it also proposes upgrading tools for assessing the cost of digital company transformation and works out ways of raising competitiveness of digital company in different models of transforming QMS.I. V. ManakhovaE. V. LevchenkoA. R. EsinaPlekhanov Russian University of Economicsarticledigital technologiescompetitive advantages of the companytransaction costsadded valueEconomics as a scienceHB71-74RUВестник Российского экономического университета имени Г. В. Плеханова, Vol 18, Iss 1, Pp 115-123 (2021)
institution	DOAJ
collection	DOAJ
language	RU
topic	digital technologies competitive advantages of the company transaction costs added value Economics as a science HB71-74
spellingShingle	digital technologies competitive advantages of the company transaction costs added value Economics as a science HB71-74 I. V. Manakhova E. V. Levchenko A. R. Esina Models of Transforming Quality Management Systems in the Digital Company
description	Today enterprises and organizations use and develop digital technologies more and more intensively, for example, artificial intellect, the Internet of things, chat-bots, virtual and augmented reality, block-chain, which shapes a new landscape in economic activity and changes nature of interrelations in the quality management system (QMS). In conditions of business digitalization physical economic activity is shifted to the virtual environment. The article studies transformation processes in quality management systems of companies under the influence of digital technologies, analyzes mechanisms and directions of raising product quality, growth in efficiency and effectiveness in quality management systems and reaching competitive advantages of digital company. The authors tried to investigate three aspects in the field of developing QMS in companies in conditions of digitalization: 1) studying changing character of stakeholders’ cooperation in digital company QMS; 2) designing tools for assessing cost of these transformations in digital company; 3) analyzing methods of raising efficiency of competitive advantages creation in digital company with new forms stakeholders’ cooperation in QMS. The research identifies models of transforming QMS in digital companies and shows character of stakeholders’ cooperation, it also proposes upgrading tools for assessing the cost of digital company transformation and works out ways of raising competitiveness of digital company in different models of transforming QMS.
format	article
author	I. V. Manakhova E. V. Levchenko A. R. Esina
author_facet	I. V. Manakhova E. V. Levchenko A. R. Esina
author_sort	I. V. Manakhova
title	Models of Transforming Quality Management Systems in the Digital Company
title_short	Models of Transforming Quality Management Systems in the Digital Company
title_full	Models of Transforming Quality Management Systems in the Digital Company
title_fullStr	Models of Transforming Quality Management Systems in the Digital Company
title_full_unstemmed	Models of Transforming Quality Management Systems in the Digital Company
title_sort	models of transforming quality management systems in the digital company
publisher	Plekhanov Russian University of Economics
publishDate	2021
url	https://doaj.org/article/52ea42a554d5497ead7cbf493278a4a6
work_keys_str_mv	AT ivmanakhova modelsoftransformingqualitymanagementsystemsinthedigitalcompany AT evlevchenko modelsoftransformingqualitymanagementsystemsinthedigitalcompany AT aresina modelsoftransformingqualitymanagementsystemsinthedigitalcompany
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Models of Transforming Quality Management Systems in the Digital Company

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