Model for successful development and implementation of Cyber Security Operations Centre (SOC)

Cyberattacks have changed dramatically and have become highly advanced. This latest phenomenon has a massive negative impact on organizations, such as financial losses and shutting-down of operations. Therefore, developing and implementing the Cyber Security Operations Centre (SOC) is imperative and...

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Autores principales: Maziana Abd Majid, Khairul Akram Zainol Ariffin
Formato: article
Lenguaje:EN
Publicado: Public Library of Science (PLoS) 2021
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Acceso en línea:https://doaj.org/article/54b83cbf367f4a12b4a70d8b8caa9b7b
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spelling oai:doaj.org-article:54b83cbf367f4a12b4a70d8b8caa9b7b2021-11-25T06:19:30ZModel for successful development and implementation of Cyber Security Operations Centre (SOC)1932-6203https://doaj.org/article/54b83cbf367f4a12b4a70d8b8caa9b7b2021-01-01T00:00:00Zhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC8604312/?tool=EBIhttps://doaj.org/toc/1932-6203Cyberattacks have changed dramatically and have become highly advanced. This latest phenomenon has a massive negative impact on organizations, such as financial losses and shutting-down of operations. Therefore, developing and implementing the Cyber Security Operations Centre (SOC) is imperative and timely. Based on previous research, there are no international guidelines and standards used by organizations that can contribute to the successful implementation and development of SOC. In this regard, this study focuses on highlighting the significant factors that will impact and contribute to the success of SOC. Simultaneously, it will further design a model for the successful development and implementation of SOC for the organization. The study was conducted quantitatively and involved 63 respondents from 25 ministries and agencies in Malaysia. The results of this study will enable the retrieval of ten success factors for SOC, and it specifically focuses on humans, processes, and technology. The descriptive analysis shows that the top management support factor is the most influential factor in the success of the development and implementation of SOC. The study also contributes to the empirical finding that technology and process factors are more significant in the success of SOCs. Based on the regression test, the technology factor has major impact on determining the success of SOC, followed by the process and human factors. Relevant organizations or agencies can use the proposed model to develop and implement SOCs, formulate policies and guidelines, strengthen human models, and enhance cyber security.Maziana Abd MajidKhairul Akram Zainol AriffinPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 11 (2021)
institution DOAJ
collection DOAJ
language EN
topic Medicine
R
Science
Q
spellingShingle Medicine
R
Science
Q
Maziana Abd Majid
Khairul Akram Zainol Ariffin
Model for successful development and implementation of Cyber Security Operations Centre (SOC)
description Cyberattacks have changed dramatically and have become highly advanced. This latest phenomenon has a massive negative impact on organizations, such as financial losses and shutting-down of operations. Therefore, developing and implementing the Cyber Security Operations Centre (SOC) is imperative and timely. Based on previous research, there are no international guidelines and standards used by organizations that can contribute to the successful implementation and development of SOC. In this regard, this study focuses on highlighting the significant factors that will impact and contribute to the success of SOC. Simultaneously, it will further design a model for the successful development and implementation of SOC for the organization. The study was conducted quantitatively and involved 63 respondents from 25 ministries and agencies in Malaysia. The results of this study will enable the retrieval of ten success factors for SOC, and it specifically focuses on humans, processes, and technology. The descriptive analysis shows that the top management support factor is the most influential factor in the success of the development and implementation of SOC. The study also contributes to the empirical finding that technology and process factors are more significant in the success of SOCs. Based on the regression test, the technology factor has major impact on determining the success of SOC, followed by the process and human factors. Relevant organizations or agencies can use the proposed model to develop and implement SOCs, formulate policies and guidelines, strengthen human models, and enhance cyber security.
format article
author Maziana Abd Majid
Khairul Akram Zainol Ariffin
author_facet Maziana Abd Majid
Khairul Akram Zainol Ariffin
author_sort Maziana Abd Majid
title Model for successful development and implementation of Cyber Security Operations Centre (SOC)
title_short Model for successful development and implementation of Cyber Security Operations Centre (SOC)
title_full Model for successful development and implementation of Cyber Security Operations Centre (SOC)
title_fullStr Model for successful development and implementation of Cyber Security Operations Centre (SOC)
title_full_unstemmed Model for successful development and implementation of Cyber Security Operations Centre (SOC)
title_sort model for successful development and implementation of cyber security operations centre (soc)
publisher Public Library of Science (PLoS)
publishDate 2021
url https://doaj.org/article/54b83cbf367f4a12b4a70d8b8caa9b7b
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