Investigating and Analyzing the Public Service Values in Public Organizations

Objective: In the contemporary literature of organization and public administration, the values that guide organizational and managerial behaviors in the public sector have received much attention. This article seeks to assess the real (existing) status of public service values as well as identi...

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Autores principales:	Mazaher Yousefi Amiri, Ahmad Ali Khaef Elahi, Ali Asghar Fani, Mahdi Mortazavi
Formato:	article
Lenguaje:	FA
Publicado:	University of Tehran 2021
Materias:	public service values public administration public organizations Political institutions and public administration (General) JF20-2112
Acceso en línea:	https://doaj.org/article/551c122ec2434b169ef6f1b1abf6bfdb
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spelling	oai:doaj.org-article:551c122ec2434b169ef6f1b1abf6bfdb2021-11-14T05:56:44ZInvestigating and Analyzing the Public Service Values in Public Organizations2008-58772423-534210.22059/jipa.2021.314456.2856https://doaj.org/article/551c122ec2434b169ef6f1b1abf6bfdb2021-05-01T00:00:00Zhttps://jipa.ut.ac.ir/article_83950_430020b6401cf671d3d09614726e26b3.pdfhttps://doaj.org/toc/2008-5877https://doaj.org/toc/2423-5342Objective: In the contemporary literature of organization and public administration, the values that guide organizational and managerial behaviors in the public sector have received much attention. This article seeks to assess the real (existing) status of public service values as well as identify and rank the ideal public service values for government and public organizations.Methods: The research method used in this research was a descriptive survey which was collected through the questionnaire of opinions and views of 721 employees of public and private organizations who were selected by purposive sampling. Descriptive statistics were used to examine the demographic characteristics of the respondents and inferential statistical methods were used to analyze the data.Results: The findings showed that the public service values reflecting the traditions of public administration in the current (real) situation are lower than expected. Competence, Responsiveness, rule of law, transparency, accountability, integrity, productivity, preserve the public interest, equality and social justice and entrepreneurship were among the ten important values that should be current and institutionalized in the minds of participants in government and public organizations.Conclusion: Public administrators should periodically evaluate the values of real public services in government and public organizations and, with the necessary planning, streamline and institutionalize the values of public services expected and desired by citizens in government and public organizations.Mazaher Yousefi AmiriAhmad Ali Khaef ElahiAli Asghar FaniMahdi MortazaviUniversity of Tehranarticlepublic service valuespublic administrationpublic organizationsPolitical institutions and public administration (General)JF20-2112FAمدیریت دولتی, Vol 13, Iss 1, Pp 103-125 (2021)
institution	DOAJ
collection	DOAJ
language	FA
topic	public service values public administration public organizations Political institutions and public administration (General) JF20-2112
spellingShingle	public service values public administration public organizations Political institutions and public administration (General) JF20-2112 Mazaher Yousefi Amiri Ahmad Ali Khaef Elahi Ali Asghar Fani Mahdi Mortazavi Investigating and Analyzing the Public Service Values in Public Organizations
description	Objective: In the contemporary literature of organization and public administration, the values that guide organizational and managerial behaviors in the public sector have received much attention. This article seeks to assess the real (existing) status of public service values as well as identify and rank the ideal public service values for government and public organizations.Methods: The research method used in this research was a descriptive survey which was collected through the questionnaire of opinions and views of 721 employees of public and private organizations who were selected by purposive sampling. Descriptive statistics were used to examine the demographic characteristics of the respondents and inferential statistical methods were used to analyze the data.Results: The findings showed that the public service values reflecting the traditions of public administration in the current (real) situation are lower than expected. Competence, Responsiveness, rule of law, transparency, accountability, integrity, productivity, preserve the public interest, equality and social justice and entrepreneurship were among the ten important values that should be current and institutionalized in the minds of participants in government and public organizations.Conclusion: Public administrators should periodically evaluate the values of real public services in government and public organizations and, with the necessary planning, streamline and institutionalize the values of public services expected and desired by citizens in government and public organizations.
format	article
author	Mazaher Yousefi Amiri Ahmad Ali Khaef Elahi Ali Asghar Fani Mahdi Mortazavi
author_facet	Mazaher Yousefi Amiri Ahmad Ali Khaef Elahi Ali Asghar Fani Mahdi Mortazavi
author_sort	Mazaher Yousefi Amiri
title	Investigating and Analyzing the Public Service Values in Public Organizations
title_short	Investigating and Analyzing the Public Service Values in Public Organizations
title_full	Investigating and Analyzing the Public Service Values in Public Organizations
title_fullStr	Investigating and Analyzing the Public Service Values in Public Organizations
title_full_unstemmed	Investigating and Analyzing the Public Service Values in Public Organizations
title_sort	investigating and analyzing the public service values in public organizations
publisher	University of Tehran
publishDate	2021
url	https://doaj.org/article/551c122ec2434b169ef6f1b1abf6bfdb
work_keys_str_mv	AT mazaheryousefiamiri investigatingandanalyzingthepublicservicevaluesinpublicorganizations AT ahmadalikhaefelahi investigatingandanalyzingthepublicservicevaluesinpublicorganizations AT aliasgharfani investigatingandanalyzingthepublicservicevaluesinpublicorganizations AT mahdimortazavi investigatingandanalyzingthepublicservicevaluesinpublicorganizations
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Investigating and Analyzing the Public Service Values in Public Organizations

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