Competitiveness Management Based on Factors of Customer Perception of Goods and Services

The authors of the article showed the necessity in today’s conditions to include esthetic (sensual) component in communications with customers. The current standing of the subject in academic literature is depicted, practical use of scientists’ theoretical achievements is shown and concrete examples...

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Bibliographic Details
Main Authors: A. A. Meshkov, S. A. Afonsky
Format: article
Language:RU
Published: Plekhanov Russian University of Economics 2020
Subjects:
Online Access:https://doaj.org/article/553896b198e14874a8c9bb5d24692a2f
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