Junior, O. C., Zierhut, R. T., Mattioda, R. A., Estorilio, C. C. A., Steiner, M. T. A., & Neto, P. J. S. (2019). Model for the diagnosis of quality in service processes: A case study applied to a private higher education institution. Taylor & Francis Group.
Cita Chicago Style (17a ed.)Junior, Osiris Canciglieri, Ronaldo Trentin Zierhut, Rosana Adami Mattioda, Carla Cristina Amodio Estorilio, Maria Teresinha Arns Steiner, y Pedro José Steiner Neto. Model for the Diagnosis of Quality in Service Processes: A Case Study Applied to a Private Higher Education Institution. Taylor & Francis Group, 2019.
Cita MLA (8a ed.)Junior, Osiris Canciglieri, et al. Model for the Diagnosis of Quality in Service Processes: A Case Study Applied to a Private Higher Education Institution. Taylor & Francis Group, 2019.