Characteristics of a Persuasive Educational System: A Systematic Literature Review

The need to compete for users’ attention and provide them with the best user experience has increased the use of persuasion strategies in modern systems. Currently, Persuasive Systems (PSs) promote healthy behavior for well-being, energy consumption, and learning. Although the educational domain has...

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Autores principales: Fernanda Murillo-Muñoz, Christian Navarro-Cota, Reyes Juárez-Ramírez, Samantha Jiménez, Juan Ivan Nieto Hipólito, Ana I. Molina, Mabel Vazquez-Briseno
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Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/55ecbaa748e44117a737253501afd59d
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spelling oai:doaj.org-article:55ecbaa748e44117a737253501afd59d2021-11-11T15:09:22ZCharacteristics of a Persuasive Educational System: A Systematic Literature Review10.3390/app1121100892076-3417https://doaj.org/article/55ecbaa748e44117a737253501afd59d2021-10-01T00:00:00Zhttps://www.mdpi.com/2076-3417/11/21/10089https://doaj.org/toc/2076-3417The need to compete for users’ attention and provide them with the best user experience has increased the use of persuasion strategies in modern systems. Currently, Persuasive Systems (PSs) promote healthy behavior for well-being, energy consumption, and learning. Although the educational domain has limited investigation compared to other areas, PSs in education have been shown to be effective in motivating students. This paper summarizes the existing evidence on Persuasive Educational Systems (PESs), emphasizing research on the current design methods, evaluation methods, and characteristics. We follow Kitchenham’s method to perform a systematic literature review about PESs published between 2014 and 2020, with 19 relevant studies selected. We highlight some results from the analysis of selected papers such as persuasion strategies, use of a personalized persuasion technique, study of students’ susceptibility to strategies, integration of gamification mechanisms, and proposed tools to design PES. Moreover, we discuss interesting facts such as the common practice of using more than one tool to design PES, aspects of interaction, persuasion, learning, and the challenges in evaluating persuasive impact. Finally, as the main contribution of the paper we identify the seven necessary characteristics to build a persuasive educational system.Fernanda Murillo-MuñozChristian Navarro-CotaReyes Juárez-RamírezSamantha JiménezJuan Ivan Nieto HipólitoAna I. MolinaMabel Vazquez-BrisenoMDPI AGarticlepersuasive systemseducationlearningpersuasive strategypersonalized persuasiondesign toolsTechnologyTEngineering (General). Civil engineering (General)TA1-2040Biology (General)QH301-705.5PhysicsQC1-999ChemistryQD1-999ENApplied Sciences, Vol 11, Iss 10089, p 10089 (2021)
institution DOAJ
collection DOAJ
language EN
topic persuasive systems
education
learning
persuasive strategy
personalized persuasion
design tools
Technology
T
Engineering (General). Civil engineering (General)
TA1-2040
Biology (General)
QH301-705.5
Physics
QC1-999
Chemistry
QD1-999
spellingShingle persuasive systems
education
learning
persuasive strategy
personalized persuasion
design tools
Technology
T
Engineering (General). Civil engineering (General)
TA1-2040
Biology (General)
QH301-705.5
Physics
QC1-999
Chemistry
QD1-999
Fernanda Murillo-Muñoz
Christian Navarro-Cota
Reyes Juárez-Ramírez
Samantha Jiménez
Juan Ivan Nieto Hipólito
Ana I. Molina
Mabel Vazquez-Briseno
Characteristics of a Persuasive Educational System: A Systematic Literature Review
description The need to compete for users’ attention and provide them with the best user experience has increased the use of persuasion strategies in modern systems. Currently, Persuasive Systems (PSs) promote healthy behavior for well-being, energy consumption, and learning. Although the educational domain has limited investigation compared to other areas, PSs in education have been shown to be effective in motivating students. This paper summarizes the existing evidence on Persuasive Educational Systems (PESs), emphasizing research on the current design methods, evaluation methods, and characteristics. We follow Kitchenham’s method to perform a systematic literature review about PESs published between 2014 and 2020, with 19 relevant studies selected. We highlight some results from the analysis of selected papers such as persuasion strategies, use of a personalized persuasion technique, study of students’ susceptibility to strategies, integration of gamification mechanisms, and proposed tools to design PES. Moreover, we discuss interesting facts such as the common practice of using more than one tool to design PES, aspects of interaction, persuasion, learning, and the challenges in evaluating persuasive impact. Finally, as the main contribution of the paper we identify the seven necessary characteristics to build a persuasive educational system.
format article
author Fernanda Murillo-Muñoz
Christian Navarro-Cota
Reyes Juárez-Ramírez
Samantha Jiménez
Juan Ivan Nieto Hipólito
Ana I. Molina
Mabel Vazquez-Briseno
author_facet Fernanda Murillo-Muñoz
Christian Navarro-Cota
Reyes Juárez-Ramírez
Samantha Jiménez
Juan Ivan Nieto Hipólito
Ana I. Molina
Mabel Vazquez-Briseno
author_sort Fernanda Murillo-Muñoz
title Characteristics of a Persuasive Educational System: A Systematic Literature Review
title_short Characteristics of a Persuasive Educational System: A Systematic Literature Review
title_full Characteristics of a Persuasive Educational System: A Systematic Literature Review
title_fullStr Characteristics of a Persuasive Educational System: A Systematic Literature Review
title_full_unstemmed Characteristics of a Persuasive Educational System: A Systematic Literature Review
title_sort characteristics of a persuasive educational system: a systematic literature review
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/55ecbaa748e44117a737253501afd59d
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