What drives customers to continue using ride-sharing apps during the COVID-19 pandemic? The case of Uber in Egypt

The outbreak of the COVID-19 pandemic has caused big changes to customers’ perceptions and attitudes towards ride-sharing apps. The purpose of this article is to examine the factors that influence customers’ intention to continue using ride-sharing services during the pandemic. A conceptual model wa...

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Autores principales: Hazem Rasheed Gaber, Ahmed Mousa Elsamadicy
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2021
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Acceso en línea:https://doaj.org/article/56a3e597f84c4c1ea06cc6b562c372fc
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