AVALIAÇÃO DAS POSSIBILIDADES DE IMPLANTAÇÃO DO BALANCED SCORECARD EM INSTITUIÇÕES DE ENSINO SUPERIOR

Increased competition between Universities requires that managers of these institutions recognize the importance of seeking efficiency standards in its management. In this sense this work seeks to contribute to studies on the possibilities and limitations of applying the Balanced Scorecard in univer...

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Autores principales: Andreia Luciana da Rosa Scharmach, Maria José Carvalho de Souza Domingues, Carlos Eduardo Carvalho, Nelson Santos Machado
Formato: article
Lenguaje:ES
PT
Publicado: Universidade Federal de Santa Catarina 2012
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Acceso en línea:https://doaj.org/article/56d83182bb334ba8a57b116f6ca3397b
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spelling oai:doaj.org-article:56d83182bb334ba8a57b116f6ca3397b2021-11-11T15:49:45ZAVALIAÇÃO DAS POSSIBILIDADES DE IMPLANTAÇÃO DO BALANCED SCORECARD EM INSTITUIÇÕES DE ENSINO SUPERIOR1983-4535https://doaj.org/article/56d83182bb334ba8a57b116f6ca3397b2012-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=319327514014https://doaj.org/toc/1983-4535Increased competition between Universities requires that managers of these institutions recognize the importance of seeking efficiency standards in its management. In this sense this work seeks to contribute to studies on the possibilities and limitations of applying the Balanced Scorecard in university of southern Brazil. The study had the goal to identify existing guidelines in the institution and the management informations and finaly provide guidelines for implementation of the management model. The research was done in two phases: the first phase was qualitative, exploratory design with which the procedures were performed archival research and field, through interviews with strategic managers. The second phase was quantitative descriptive with questionnaires applied to strategic and tactical management of the institution. The results demonstrate that the University has researched some preliminary guidelines for implementation of the BSC as the vision, mission and information about the organizational environment. Managers realize the importance of implementing a management model that outlines actions for the future competitiveness of the institution, but with adaptations considering the peculiar characteristics of this type of organization. The results also indicate that the university studied has more possibilities than limitations to the application of the model.Andreia Luciana da Rosa ScharmachMaria José Carvalho de Souza DominguesCarlos Eduardo CarvalhoNelson Santos MachadoUniversidade Federal de Santa Catarinaarticlestrategic managementbalanced scorecarduniversitiesEducation (General)L7-991Special aspects of educationLC8-6691ESPTRevista Gestão Universitária na América Latina , Vol 5, Iss 1, Pp 250-272 (2012)
institution DOAJ
collection DOAJ
language ES
PT
topic strategic management
balanced scorecard
universities
Education (General)
L7-991
Special aspects of education
LC8-6691
spellingShingle strategic management
balanced scorecard
universities
Education (General)
L7-991
Special aspects of education
LC8-6691
Andreia Luciana da Rosa Scharmach
Maria José Carvalho de Souza Domingues
Carlos Eduardo Carvalho
Nelson Santos Machado
AVALIAÇÃO DAS POSSIBILIDADES DE IMPLANTAÇÃO DO BALANCED SCORECARD EM INSTITUIÇÕES DE ENSINO SUPERIOR
description Increased competition between Universities requires that managers of these institutions recognize the importance of seeking efficiency standards in its management. In this sense this work seeks to contribute to studies on the possibilities and limitations of applying the Balanced Scorecard in university of southern Brazil. The study had the goal to identify existing guidelines in the institution and the management informations and finaly provide guidelines for implementation of the management model. The research was done in two phases: the first phase was qualitative, exploratory design with which the procedures were performed archival research and field, through interviews with strategic managers. The second phase was quantitative descriptive with questionnaires applied to strategic and tactical management of the institution. The results demonstrate that the University has researched some preliminary guidelines for implementation of the BSC as the vision, mission and information about the organizational environment. Managers realize the importance of implementing a management model that outlines actions for the future competitiveness of the institution, but with adaptations considering the peculiar characteristics of this type of organization. The results also indicate that the university studied has more possibilities than limitations to the application of the model.
format article
author Andreia Luciana da Rosa Scharmach
Maria José Carvalho de Souza Domingues
Carlos Eduardo Carvalho
Nelson Santos Machado
author_facet Andreia Luciana da Rosa Scharmach
Maria José Carvalho de Souza Domingues
Carlos Eduardo Carvalho
Nelson Santos Machado
author_sort Andreia Luciana da Rosa Scharmach
title AVALIAÇÃO DAS POSSIBILIDADES DE IMPLANTAÇÃO DO BALANCED SCORECARD EM INSTITUIÇÕES DE ENSINO SUPERIOR
title_short AVALIAÇÃO DAS POSSIBILIDADES DE IMPLANTAÇÃO DO BALANCED SCORECARD EM INSTITUIÇÕES DE ENSINO SUPERIOR
title_full AVALIAÇÃO DAS POSSIBILIDADES DE IMPLANTAÇÃO DO BALANCED SCORECARD EM INSTITUIÇÕES DE ENSINO SUPERIOR
title_fullStr AVALIAÇÃO DAS POSSIBILIDADES DE IMPLANTAÇÃO DO BALANCED SCORECARD EM INSTITUIÇÕES DE ENSINO SUPERIOR
title_full_unstemmed AVALIAÇÃO DAS POSSIBILIDADES DE IMPLANTAÇÃO DO BALANCED SCORECARD EM INSTITUIÇÕES DE ENSINO SUPERIOR
title_sort avaliação das possibilidades de implantação do balanced scorecard em instituições de ensino superior
publisher Universidade Federal de Santa Catarina
publishDate 2012
url https://doaj.org/article/56d83182bb334ba8a57b116f6ca3397b
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AT mariajosecarvalhodesouzadomingues avaliacaodaspossibilidadesdeimplantacaodobalancedscorecardeminstituicoesdeensinosuperior
AT carloseduardocarvalho avaliacaodaspossibilidadesdeimplantacaodobalancedscorecardeminstituicoesdeensinosuperior
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