Maturity Levels of Student Support E- Services Within an Open Distance E-learning University

The University of South Africa (UNISA) is one of the distance education universities that is shifting from open distance learning (ODL) to open distance e-learning (ODeL). UNISA started as a correspondence institution in the 1950s and it has since evolved into an ODeL university. The aim of this res...

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Auteur principal:	Asteria Nsamba
Format:	article
Langue:	EN
Publié:	Athabasca University Press 2019
Sujets:	e-learning maturity assessment open distance education Special aspects of education LC8-6691
Accès en ligne:	https://doaj.org/article/56eee40c99164cff9ebd190f3ea7aa4b
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id	oai:doaj.org-article:56eee40c99164cff9ebd190f3ea7aa4b
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spelling	oai:doaj.org-article:56eee40c99164cff9ebd190f3ea7aa4b2021-12-02T17:16:18ZMaturity Levels of Student Support E- Services Within an Open Distance E-learning University10.19173/irrodl.v20i4.41131492-3831https://doaj.org/article/56eee40c99164cff9ebd190f3ea7aa4b2019-05-01T00:00:00Zhttp://www.irrodl.org/index.php/irrodl/article/view/4113https://doaj.org/toc/1492-3831The University of South Africa (UNISA) is one of the distance education universities that is shifting from open distance learning (ODL) to open distance e-learning (ODeL). UNISA started as a correspondence institution in the 1950s and it has since evolved into an ODeL university. The aim of this research was to assess and determine the maturity levels of UNISA lecturers’ and tutors’ explorations of various forms of e-learning technologies to support students in an ODeL environment. Semi-structured interviews were conducted with 12 academic staff members. A hybrid approach involving inductive and deductive reasoning was used to guide the whole research process. The online course design maturity model (OCDMM) was modified and adapted in order to guide data collection, data analysis, and the interpretation of results. The results of the study indicate that the maturity levels of UNISA’s student support e-learning technologies are at the basic levels of the maturity assessment framework for open distance e-learning. It is hoped that the results of this research will serve as a starting point that the University can use to constantly measure improvements made in advancing e-learning activities. Asteria NsambaAthabasca University Pressarticlee-learningmaturity assessmentopen distance educationSpecial aspects of educationLC8-6691ENInternational Review of Research in Open and Distributed Learning, Vol 20, Iss 4 (2019)
institution	DOAJ
collection	DOAJ
language	EN
topic	e-learning maturity assessment open distance education Special aspects of education LC8-6691
spellingShingle	e-learning maturity assessment open distance education Special aspects of education LC8-6691 Asteria Nsamba Maturity Levels of Student Support E- Services Within an Open Distance E-learning University
description	The University of South Africa (UNISA) is one of the distance education universities that is shifting from open distance learning (ODL) to open distance e-learning (ODeL). UNISA started as a correspondence institution in the 1950s and it has since evolved into an ODeL university. The aim of this research was to assess and determine the maturity levels of UNISA lecturers’ and tutors’ explorations of various forms of e-learning technologies to support students in an ODeL environment. Semi-structured interviews were conducted with 12 academic staff members. A hybrid approach involving inductive and deductive reasoning was used to guide the whole research process. The online course design maturity model (OCDMM) was modified and adapted in order to guide data collection, data analysis, and the interpretation of results. The results of the study indicate that the maturity levels of UNISA’s student support e-learning technologies are at the basic levels of the maturity assessment framework for open distance e-learning. It is hoped that the results of this research will serve as a starting point that the University can use to constantly measure improvements made in advancing e-learning activities.
format	article
author	Asteria Nsamba
author_facet	Asteria Nsamba
author_sort	Asteria Nsamba
title	Maturity Levels of Student Support E- Services Within an Open Distance E-learning University
title_short	Maturity Levels of Student Support E- Services Within an Open Distance E-learning University
title_full	Maturity Levels of Student Support E- Services Within an Open Distance E-learning University
title_fullStr	Maturity Levels of Student Support E- Services Within an Open Distance E-learning University
title_full_unstemmed	Maturity Levels of Student Support E- Services Within an Open Distance E-learning University
title_sort	maturity levels of student support e- services within an open distance e-learning university
publisher	Athabasca University Press
publishDate	2019
url	https://doaj.org/article/56eee40c99164cff9ebd190f3ea7aa4b
work_keys_str_mv	AT asteriansamba maturitylevelsofstudentsupporteserviceswithinanopendistanceelearninguniversity
_version_	1718381145094094848

Maturity Levels of Student Support E- Services Within an Open Distance E-learning University

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