Operationalizing person-centered care practices in long-term care: recommendations from a “Resident for a Day” experience

As the senior population continues to age, long-term care is positioned for growth and care recipients are demanding more person-centered care. While long-term care leaders may understand and believe in the value of person-centered care, sometimes operationalizing practices to ensure its delivery ca...

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Autor principal:	Jennifer Johs-Artisensi
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2017
Materias:	patient experience person-centered care culture change resident perceptions long-term care administration nursing home staff behavior ethnography Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/5767af978714433fb0f9df775db12eb2
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spelling	oai:doaj.org-article:5767af978714433fb0f9df775db12eb22021-11-15T04:22:14ZOperationalizing person-centered care practices in long-term care: recommendations from a “Resident for a Day” experience2372-0247https://doaj.org/article/5767af978714433fb0f9df775db12eb22017-11-01T00:00:00Zhttps://pxjournal.org/journal/vol4/iss3/13https://doaj.org/toc/2372-0247As the senior population continues to age, long-term care is positioned for growth and care recipients are demanding more person-centered care. While long-term care leaders may understand and believe in the value of person-centered care, sometimes operationalizing practices to ensure its delivery can be challenging. Using an ethnographic approach, over three years, 159 long-term care administrator-in-training practicum students each lived as a resident for 24 hours in a nursing home. Following the experience, using the Picker Institute’s framework, each participant identified and justified an Always Experience® – an optimal experience they believed should routinely occur for every long-term care resident. They then developed an action plan that identified several specific operational practices and measures to ensure that Always Experiences® could always occur for residents. A thematic analysis of these Always Experience® action plans was conducted. As a result, six amalgam exemplar Always Experience® action plans – for Admissions, Care Planning, Care, Dining, Activities, and Responsiveness – with desired objectives, specific operational practices, and relevant measures to evaluate outcomes were developed. These easy-to-implement action plans can help long-term care administrators put necessary practices into place to ensure they are consistently delivering high quality, patient-centered care to long-term care residents.Jennifer Johs-ArtisensiThe Beryl Institutearticlepatient experienceperson-centered careculture changeresident perceptionslong-term care administrationnursing homestaff behaviorethnographyMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2017)
institution	DOAJ
collection	DOAJ
language	EN
topic	patient experience person-centered care culture change resident perceptions long-term care administration nursing home staff behavior ethnography Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	patient experience person-centered care culture change resident perceptions long-term care administration nursing home staff behavior ethnography Medicine (General) R5-920 Public aspects of medicine RA1-1270 Jennifer Johs-Artisensi Operationalizing person-centered care practices in long-term care: recommendations from a “Resident for a Day” experience
description	As the senior population continues to age, long-term care is positioned for growth and care recipients are demanding more person-centered care. While long-term care leaders may understand and believe in the value of person-centered care, sometimes operationalizing practices to ensure its delivery can be challenging. Using an ethnographic approach, over three years, 159 long-term care administrator-in-training practicum students each lived as a resident for 24 hours in a nursing home. Following the experience, using the Picker Institute’s framework, each participant identified and justified an Always Experience® – an optimal experience they believed should routinely occur for every long-term care resident. They then developed an action plan that identified several specific operational practices and measures to ensure that Always Experiences® could always occur for residents. A thematic analysis of these Always Experience® action plans was conducted. As a result, six amalgam exemplar Always Experience® action plans – for Admissions, Care Planning, Care, Dining, Activities, and Responsiveness – with desired objectives, specific operational practices, and relevant measures to evaluate outcomes were developed. These easy-to-implement action plans can help long-term care administrators put necessary practices into place to ensure they are consistently delivering high quality, patient-centered care to long-term care residents.
format	article
author	Jennifer Johs-Artisensi
author_facet	Jennifer Johs-Artisensi
author_sort	Jennifer Johs-Artisensi
title	Operationalizing person-centered care practices in long-term care: recommendations from a “Resident for a Day” experience
title_short	Operationalizing person-centered care practices in long-term care: recommendations from a “Resident for a Day” experience
title_full	Operationalizing person-centered care practices in long-term care: recommendations from a “Resident for a Day” experience
title_fullStr	Operationalizing person-centered care practices in long-term care: recommendations from a “Resident for a Day” experience
title_full_unstemmed	Operationalizing person-centered care practices in long-term care: recommendations from a “Resident for a Day” experience
title_sort	operationalizing person-centered care practices in long-term care: recommendations from a “resident for a day” experience
publisher	The Beryl Institute
publishDate	2017
url	https://doaj.org/article/5767af978714433fb0f9df775db12eb2
work_keys_str_mv	AT jenniferjohsartisensi operationalizingpersoncenteredcarepracticesinlongtermcarerecommendationsfromaresidentforadayexperience
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Operationalizing person-centered care practices in long-term care: recommendations from a “Resident for a Day” experience

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