From Shadow Profiles to Contact Tracing: Qualitative Research into Consent and Privacy

For many privacy scholars, consent is on life support, if not dead. In July 2020, we held six focus groups in Australia to test this claim by gauging attitudes to consent and privacy, with a spotlight on smartphones. These focus groups included discussion of four case studies: ‘shadow profiles’, eav...

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Autores principales: Sacha Molitorisz, James Meese, Jennifer Hagedorn
Formato: article
Lenguaje:EN
Publicado: Queensland University of Technology 2021
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Acceso en línea:https://doaj.org/article/58bd731bbdad49b69ef7442655975214
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spelling oai:doaj.org-article:58bd731bbdad49b69ef74426559752142021-11-08T01:48:43ZFrom Shadow Profiles to Contact Tracing: Qualitative Research into Consent and Privacy2652-407410.5204/lthj.1874https://doaj.org/article/58bd731bbdad49b69ef74426559752142021-11-01T00:00:00Zhttps://lthj.qut.edu.au/article/view/1874https://doaj.org/toc/2652-4074For many privacy scholars, consent is on life support, if not dead. In July 2020, we held six focus groups in Australia to test this claim by gauging attitudes to consent and privacy, with a spotlight on smartphones. These focus groups included discussion of four case studies: ‘shadow profiles’, eavesdropping by companies on smartphone users, non-consensual government surveillance of its citizens and contact tracing apps developed to combat COVID-19. Our participants expressed concerns about these practices and said they valued individual consent and saw it as a key element of privacy protection. However, they saw the limits of individual consent, saying that the law and the design of digital services also have key roles to play. Building on these findings, we argue for a blend of good law, good design and an appreciation that individual consent is still valued and must be fixed rather than discarded - ideally in ways that are also collective. In other words, consent is dead; long live consent.Sacha MolitoriszJames MeeseJennifer HagedornQueensland University of Technologyarticleprivacyconsentdesignshadow profilescontact tracingfocus groupsLaw in general. Comparative and uniform law. JurisprudenceK1-7720ENLaw, Technology and Humans, Vol 3, Iss 2, Pp 46-60 (2021)
institution DOAJ
collection DOAJ
language EN
topic privacy
consent
design
shadow profiles
contact tracing
focus groups
Law in general. Comparative and uniform law. Jurisprudence
K1-7720
spellingShingle privacy
consent
design
shadow profiles
contact tracing
focus groups
Law in general. Comparative and uniform law. Jurisprudence
K1-7720
Sacha Molitorisz
James Meese
Jennifer Hagedorn
From Shadow Profiles to Contact Tracing: Qualitative Research into Consent and Privacy
description For many privacy scholars, consent is on life support, if not dead. In July 2020, we held six focus groups in Australia to test this claim by gauging attitudes to consent and privacy, with a spotlight on smartphones. These focus groups included discussion of four case studies: ‘shadow profiles’, eavesdropping by companies on smartphone users, non-consensual government surveillance of its citizens and contact tracing apps developed to combat COVID-19. Our participants expressed concerns about these practices and said they valued individual consent and saw it as a key element of privacy protection. However, they saw the limits of individual consent, saying that the law and the design of digital services also have key roles to play. Building on these findings, we argue for a blend of good law, good design and an appreciation that individual consent is still valued and must be fixed rather than discarded - ideally in ways that are also collective. In other words, consent is dead; long live consent.
format article
author Sacha Molitorisz
James Meese
Jennifer Hagedorn
author_facet Sacha Molitorisz
James Meese
Jennifer Hagedorn
author_sort Sacha Molitorisz
title From Shadow Profiles to Contact Tracing: Qualitative Research into Consent and Privacy
title_short From Shadow Profiles to Contact Tracing: Qualitative Research into Consent and Privacy
title_full From Shadow Profiles to Contact Tracing: Qualitative Research into Consent and Privacy
title_fullStr From Shadow Profiles to Contact Tracing: Qualitative Research into Consent and Privacy
title_full_unstemmed From Shadow Profiles to Contact Tracing: Qualitative Research into Consent and Privacy
title_sort from shadow profiles to contact tracing: qualitative research into consent and privacy
publisher Queensland University of Technology
publishDate 2021
url https://doaj.org/article/58bd731bbdad49b69ef7442655975214
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