Understanding Patient Experience: A Course for Residents

Introduction A 4-hour curriculum was developed to provide residents with information about the concepts of patient satisfaction and experience. The course focuses on the competencies of professionalism and interpersonal and communication skills. It is designed to allow participants to reflect on cur...

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Autor principal: Julie Niedermier
Formato: article
Lenguaje:EN
Publicado: Association of American Medical Colleges 2017
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Acceso en línea:https://doaj.org/article/59a1f4eb987c455a806dfd3f47b2d5ae
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