Tourism CSR Model during the COVID-19 Pandemic: Literature Review
This research aims to study the potential development of tourism Corporate Social Responsibility (CSR) model during COVID-19 pandemic, through creating framework of tourism CSR model compatible to increase the tourist visit rate. Research method employed was literature review with qualitative approa...
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EDP Sciences
2021
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oai:doaj.org-article:5a5f98ceddbc4215a61bc5d81c930bba2021-11-08T15:19:50ZTourism CSR Model during the COVID-19 Pandemic: Literature Review2267-124210.1051/e3sconf/202131701070https://doaj.org/article/5a5f98ceddbc4215a61bc5d81c930bba2021-01-01T00:00:00Zhttps://www.e3s-conferences.org/articles/e3sconf/pdf/2021/93/e3sconf_icenis2021_01070.pdfhttps://doaj.org/toc/2267-1242This research aims to study the potential development of tourism Corporate Social Responsibility (CSR) model during COVID-19 pandemic, through creating framework of tourism CSR model compatible to increase the tourist visit rate. Research method employed was literature review with qualitative approach. The result of research showed COVID-19 pandemic condition conceived through risk society theory. Theoreticians raised reflexivity concept to see abilities of responding to and anticipating risk. CSR is a business policy guiding company to integrate social and environmental problem into their business vision, mission, and strategy, and their interaction with stakeholders. Strategy development and CSR implementation are intended to identify and to manage stakeholders’ expectation. Tourism CSR model during COVID-19 pandemic can be developed based on stakeholder reflexivity, offering 5 stages: identify learning goals, focus on specific problem at work, reflect on personal predispositions, learn about learning, and develop reflexivity. Stakeholder analysis generates basic dimensions of advantage and perceived threat, perceived social impact, guidance value and principle, guideline of ethical decision making, and stakeholders’ information need. Stakeholder reflexivity can result in decision to revise more health protocol-oriented program. Image as a safe destination will increase the tourist visit.Humsona RahesliWijaya MahendraKartono Drajat TriWibowo AgungEDP SciencesarticleEnvironmental sciencesGE1-350ENFRE3S Web of Conferences, Vol 317, p 01070 (2021) |
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Environmental sciences GE1-350 Humsona Rahesli Wijaya Mahendra Kartono Drajat Tri Wibowo Agung Tourism CSR Model during the COVID-19 Pandemic: Literature Review |
description |
This research aims to study the potential development of tourism Corporate Social Responsibility (CSR) model during COVID-19 pandemic, through creating framework of tourism CSR model compatible to increase the tourist visit rate. Research method employed was literature review with qualitative approach. The result of research showed COVID-19 pandemic condition conceived through risk society theory. Theoreticians raised reflexivity concept to see abilities of responding to and anticipating risk. CSR is a business policy guiding company to integrate social and environmental problem into their business vision, mission, and strategy, and their interaction with stakeholders. Strategy development and CSR implementation are intended to identify and to manage stakeholders’ expectation. Tourism CSR model during COVID-19 pandemic can be developed based on stakeholder reflexivity, offering 5 stages: identify learning goals, focus on specific problem at work, reflect on personal predispositions, learn about learning, and develop reflexivity. Stakeholder analysis generates basic dimensions of advantage and perceived threat, perceived social impact, guidance value and principle, guideline of ethical decision making, and stakeholders’ information need. Stakeholder reflexivity can result in decision to revise more health protocol-oriented program. Image as a safe destination will increase the tourist visit. |
format |
article |
author |
Humsona Rahesli Wijaya Mahendra Kartono Drajat Tri Wibowo Agung |
author_facet |
Humsona Rahesli Wijaya Mahendra Kartono Drajat Tri Wibowo Agung |
author_sort |
Humsona Rahesli |
title |
Tourism CSR Model during the COVID-19 Pandemic: Literature Review |
title_short |
Tourism CSR Model during the COVID-19 Pandemic: Literature Review |
title_full |
Tourism CSR Model during the COVID-19 Pandemic: Literature Review |
title_fullStr |
Tourism CSR Model during the COVID-19 Pandemic: Literature Review |
title_full_unstemmed |
Tourism CSR Model during the COVID-19 Pandemic: Literature Review |
title_sort |
tourism csr model during the covid-19 pandemic: literature review |
publisher |
EDP Sciences |
publishDate |
2021 |
url |
https://doaj.org/article/5a5f98ceddbc4215a61bc5d81c930bba |
work_keys_str_mv |
AT humsonarahesli tourismcsrmodelduringthecovid19pandemicliteraturereview AT wijayamahendra tourismcsrmodelduringthecovid19pandemicliteraturereview AT kartonodrajattri tourismcsrmodelduringthecovid19pandemicliteraturereview AT wibowoagung tourismcsrmodelduringthecovid19pandemicliteraturereview |
_version_ |
1718441847793123328 |