Tourism CSR Model during the COVID-19 Pandemic: Literature Review

This research aims to study the potential development of tourism Corporate Social Responsibility (CSR) model during COVID-19 pandemic, through creating framework of tourism CSR model compatible to increase the tourist visit rate. Research method employed was literature review with qualitative approa...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Humsona Rahesli, Wijaya Mahendra, Kartono Drajat Tri, Wibowo Agung
Formato: article
Lenguaje:EN
FR
Publicado: EDP Sciences 2021
Materias:
Acceso en línea:https://doaj.org/article/5a5f98ceddbc4215a61bc5d81c930bba
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
id oai:doaj.org-article:5a5f98ceddbc4215a61bc5d81c930bba
record_format dspace
spelling oai:doaj.org-article:5a5f98ceddbc4215a61bc5d81c930bba2021-11-08T15:19:50ZTourism CSR Model during the COVID-19 Pandemic: Literature Review2267-124210.1051/e3sconf/202131701070https://doaj.org/article/5a5f98ceddbc4215a61bc5d81c930bba2021-01-01T00:00:00Zhttps://www.e3s-conferences.org/articles/e3sconf/pdf/2021/93/e3sconf_icenis2021_01070.pdfhttps://doaj.org/toc/2267-1242This research aims to study the potential development of tourism Corporate Social Responsibility (CSR) model during COVID-19 pandemic, through creating framework of tourism CSR model compatible to increase the tourist visit rate. Research method employed was literature review with qualitative approach. The result of research showed COVID-19 pandemic condition conceived through risk society theory. Theoreticians raised reflexivity concept to see abilities of responding to and anticipating risk. CSR is a business policy guiding company to integrate social and environmental problem into their business vision, mission, and strategy, and their interaction with stakeholders. Strategy development and CSR implementation are intended to identify and to manage stakeholders’ expectation. Tourism CSR model during COVID-19 pandemic can be developed based on stakeholder reflexivity, offering 5 stages: identify learning goals, focus on specific problem at work, reflect on personal predispositions, learn about learning, and develop reflexivity. Stakeholder analysis generates basic dimensions of advantage and perceived threat, perceived social impact, guidance value and principle, guideline of ethical decision making, and stakeholders’ information need. Stakeholder reflexivity can result in decision to revise more health protocol-oriented program. Image as a safe destination will increase the tourist visit.Humsona RahesliWijaya MahendraKartono Drajat TriWibowo AgungEDP SciencesarticleEnvironmental sciencesGE1-350ENFRE3S Web of Conferences, Vol 317, p 01070 (2021)
institution DOAJ
collection DOAJ
language EN
FR
topic Environmental sciences
GE1-350
spellingShingle Environmental sciences
GE1-350
Humsona Rahesli
Wijaya Mahendra
Kartono Drajat Tri
Wibowo Agung
Tourism CSR Model during the COVID-19 Pandemic: Literature Review
description This research aims to study the potential development of tourism Corporate Social Responsibility (CSR) model during COVID-19 pandemic, through creating framework of tourism CSR model compatible to increase the tourist visit rate. Research method employed was literature review with qualitative approach. The result of research showed COVID-19 pandemic condition conceived through risk society theory. Theoreticians raised reflexivity concept to see abilities of responding to and anticipating risk. CSR is a business policy guiding company to integrate social and environmental problem into their business vision, mission, and strategy, and their interaction with stakeholders. Strategy development and CSR implementation are intended to identify and to manage stakeholders’ expectation. Tourism CSR model during COVID-19 pandemic can be developed based on stakeholder reflexivity, offering 5 stages: identify learning goals, focus on specific problem at work, reflect on personal predispositions, learn about learning, and develop reflexivity. Stakeholder analysis generates basic dimensions of advantage and perceived threat, perceived social impact, guidance value and principle, guideline of ethical decision making, and stakeholders’ information need. Stakeholder reflexivity can result in decision to revise more health protocol-oriented program. Image as a safe destination will increase the tourist visit.
format article
author Humsona Rahesli
Wijaya Mahendra
Kartono Drajat Tri
Wibowo Agung
author_facet Humsona Rahesli
Wijaya Mahendra
Kartono Drajat Tri
Wibowo Agung
author_sort Humsona Rahesli
title Tourism CSR Model during the COVID-19 Pandemic: Literature Review
title_short Tourism CSR Model during the COVID-19 Pandemic: Literature Review
title_full Tourism CSR Model during the COVID-19 Pandemic: Literature Review
title_fullStr Tourism CSR Model during the COVID-19 Pandemic: Literature Review
title_full_unstemmed Tourism CSR Model during the COVID-19 Pandemic: Literature Review
title_sort tourism csr model during the covid-19 pandemic: literature review
publisher EDP Sciences
publishDate 2021
url https://doaj.org/article/5a5f98ceddbc4215a61bc5d81c930bba
work_keys_str_mv AT humsonarahesli tourismcsrmodelduringthecovid19pandemicliteraturereview
AT wijayamahendra tourismcsrmodelduringthecovid19pandemicliteraturereview
AT kartonodrajattri tourismcsrmodelduringthecovid19pandemicliteraturereview
AT wibowoagung tourismcsrmodelduringthecovid19pandemicliteraturereview
_version_ 1718441847793123328