Can trust be restored to high-street banking: A 20-year challenge?

This article is based on a dissertation submitted for an MSc in Marketing submitted by the first author and supervised by the second author. It is a viewpoint article that highlights the complexity of the challenge of restoring trust to high-street/retail banking, and explores some of the related is...

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Auteurs principaux: Peter McCormack, Jonathan Deacon
Format: article
Langue:EN
Publié: Taylor & Francis Group 2017
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Accès en ligne:https://doaj.org/article/5ced3dba2ed042f9984460da6cb42e4a
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