Football Fans’ Views on the Passolig E-Ticket System and the Decrease in Stadium Attendance: The Case of the Turkish Football Super League

The aim of this research is to investigate the reasons behind the decline in stadium attendance in the Turkish Football Super League since the implementation of the Passolig e-ticket system as well as football fans’ views on this system. The research sample consisted of football fans living in the p...

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Autores principales:	Çakmak Gökhan, Çiftçi Sevda
Formato:	article
Lenguaje:	EN
Publicado:	Sciendo 2021
Materias:	football fan turkish football super league e-ticket passolig Sports GV557-1198.995
Acceso en línea:	https://doaj.org/article/5d46a0725fbc4afd92cbd685bc1eb5d3
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id	oai:doaj.org-article:5d46a0725fbc4afd92cbd685bc1eb5d3
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spelling	oai:doaj.org-article:5d46a0725fbc4afd92cbd685bc1eb5d32021-12-05T14:11:09ZFootball Fans’ Views on the Passolig E-Ticket System and the Decrease in Stadium Attendance: The Case of the Turkish Football Super League1899-484910.2478/pcssr-2021-0021https://doaj.org/article/5d46a0725fbc4afd92cbd685bc1eb5d32021-12-01T00:00:00Zhttps://doi.org/10.2478/pcssr-2021-0021https://doaj.org/toc/1899-4849The aim of this research is to investigate the reasons behind the decline in stadium attendance in the Turkish Football Super League since the implementation of the Passolig e-ticket system as well as football fans’ views on this system. The research sample consisted of football fans living in the province of Sakarya. The total number of participants was 500. A questionnaire comprising three parts was used for data collection. The first part of the questionnaire included questions aimed at identifying personal details of the participants; the second part included questions intended to identify their viewpoints on Passolig; the third part asked about their opinions concerning the reasons behind the decline in stadium attendance. The questionnaire contained 38 questions in total, 37 of which were prepared in the form of a five-point Likert scale with an additional open-ended question to identify participants’ opinions of Passolig. Quantitative data obtained through the study were evaluated using the IBM SPSS 25.0 software package, and qualitative analysis methods were employed for coding the questions about participants’ opinions. The study concluded that based on the opinions of the participants, Passolig has not been able to fulfill its intended functions of increasing stadium attendance, minimizing violence, and preventing ticket touting. The participants view Passolig as a means of generating unearned income and understand its implementation as one of the main reasons for the decline in stadium attendance. Besides the implementation of Passolig, high ticket prices, the weak financial situation of fans, and media broadcasts that provoke violence were among the foremost reported reasons for the decline in stadium attendance.Çakmak GökhanÇiftçi SevdaSciendoarticlefootballfanturkish football super leaguee-ticketpassoligSportsGV557-1198.995ENPhysical Culture and Sport: Studies and Research, Vol 92, Iss 1, Pp 9-18 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	football fan turkish football super league e-ticket passolig Sports GV557-1198.995
spellingShingle	football fan turkish football super league e-ticket passolig Sports GV557-1198.995 Çakmak Gökhan Çiftçi Sevda Football Fans’ Views on the Passolig E-Ticket System and the Decrease in Stadium Attendance: The Case of the Turkish Football Super League
description	The aim of this research is to investigate the reasons behind the decline in stadium attendance in the Turkish Football Super League since the implementation of the Passolig e-ticket system as well as football fans’ views on this system. The research sample consisted of football fans living in the province of Sakarya. The total number of participants was 500. A questionnaire comprising three parts was used for data collection. The first part of the questionnaire included questions aimed at identifying personal details of the participants; the second part included questions intended to identify their viewpoints on Passolig; the third part asked about their opinions concerning the reasons behind the decline in stadium attendance. The questionnaire contained 38 questions in total, 37 of which were prepared in the form of a five-point Likert scale with an additional open-ended question to identify participants’ opinions of Passolig. Quantitative data obtained through the study were evaluated using the IBM SPSS 25.0 software package, and qualitative analysis methods were employed for coding the questions about participants’ opinions. The study concluded that based on the opinions of the participants, Passolig has not been able to fulfill its intended functions of increasing stadium attendance, minimizing violence, and preventing ticket touting. The participants view Passolig as a means of generating unearned income and understand its implementation as one of the main reasons for the decline in stadium attendance. Besides the implementation of Passolig, high ticket prices, the weak financial situation of fans, and media broadcasts that provoke violence were among the foremost reported reasons for the decline in stadium attendance.
format	article
author	Çakmak Gökhan Çiftçi Sevda
author_facet	Çakmak Gökhan Çiftçi Sevda
author_sort	Çakmak Gökhan
title	Football Fans’ Views on the Passolig E-Ticket System and the Decrease in Stadium Attendance: The Case of the Turkish Football Super League
title_short	Football Fans’ Views on the Passolig E-Ticket System and the Decrease in Stadium Attendance: The Case of the Turkish Football Super League
title_full	Football Fans’ Views on the Passolig E-Ticket System and the Decrease in Stadium Attendance: The Case of the Turkish Football Super League
title_fullStr	Football Fans’ Views on the Passolig E-Ticket System and the Decrease in Stadium Attendance: The Case of the Turkish Football Super League
title_full_unstemmed	Football Fans’ Views on the Passolig E-Ticket System and the Decrease in Stadium Attendance: The Case of the Turkish Football Super League
title_sort	football fans’ views on the passolig e-ticket system and the decrease in stadium attendance: the case of the turkish football super league
publisher	Sciendo
publishDate	2021
url	https://doaj.org/article/5d46a0725fbc4afd92cbd685bc1eb5d3
work_keys_str_mv	AT cakmakgokhan footballfansviewsonthepassoligeticketsystemandthedecreaseinstadiumattendancethecaseoftheturkishfootballsuperleague AT ciftcisevda footballfansviewsonthepassoligeticketsystemandthedecreaseinstadiumattendancethecaseoftheturkishfootballsuperleague
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Football Fans’ Views on the Passolig E-Ticket System and the Decrease in Stadium Attendance: The Case of the Turkish Football Super League

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