Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context

Abstract Background Lean management is growing in popularity in the healthcare sector worldwide, yet healthcare organizations are struggling with assessing the maturity of their Lean implementation and monitoring its change over time. Most existing methods for such assessments are time consuming, re...

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Autores principales: Elina Reponen, Ritva Jokela, Janet C. Blodgett, Thomas G. Rundall, Stephen M. Shortell, Mikko Nuutinen, Noora Skants, Markku Mäkijärvi, Paulus Torkki
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Publicado: BMC 2021
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spelling oai:doaj.org-article:5dcb396894b84a8495b2aac10779eca22021-12-05T12:06:54ZValidation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context10.1186/s12913-021-07322-21472-6963https://doaj.org/article/5dcb396894b84a8495b2aac10779eca22021-12-01T00:00:00Zhttps://doi.org/10.1186/s12913-021-07322-2https://doaj.org/toc/1472-6963Abstract Background Lean management is growing in popularity in the healthcare sector worldwide, yet healthcare organizations are struggling with assessing the maturity of their Lean implementation and monitoring its change over time. Most existing methods for such assessments are time consuming, require site visits by external consultants, and lack frontline involvement. The original Lean Healthcare Implementation Self-Assessment Instrument (LHISI) was developed by the Center for Lean Engagement and Research (CLEAR), University of California, Berkeley as a Lean principles-based survey instrument that avoids the above problems. We validated the original LHISI in the context of Finnish healthcare. Methods The original HISI survey was sent over a secure organizational email system to the over 26,000 employees of the Hospital District of Helsinki and Uusimaa in March 2020. The data were randomly split with one part used to carry out an exploratory factor analysis (EFA), and the other for testing the resulting model using confirmatory factor analysis (CFA). Results A total of 6073 employees responded to the LHISI survey, for an overall response rate of 23%. The results indicated that the 43 items used in the original LHISI can be reduced to 25 items, and these items measure a five-dimensional model of the progress of Lean implementation: leadership, commitment, standard work, communication, and daily management system. In comparison with a single-factor model, the fit measures for the 5-factor model were better: smaller X2, larger comparative fit index (CFI), smaller root mean square error of approximation (RMSEA), and smaller standardized root mean square residual (SRMR). Conclusions The 25 item LHISI is valid and feasible to use in the context of Finnish healthcare. The LHISI allows the organization to self-monitor the progress of its Lean implementation and provides the leadership with actionable knowledge to guide the path towards Lean maturity across the organization. Our findings encourage further studies on the adoption and validation of the LHISI in healthcare organizations worldwide.Elina ReponenRitva JokelaJanet C. BlodgettThomas G. RundallStephen M. ShortellMikko NuutinenNoora SkantsMarkku MäkijärviPaulus TorkkiBMCarticleLean healthcareLean managementLean implementationSelf-assessment instrumentLean maturity assessmentPublic aspects of medicineRA1-1270ENBMC Health Services Research, Vol 21, Iss 1, Pp 1-9 (2021)
institution DOAJ
collection DOAJ
language EN
topic Lean healthcare
Lean management
Lean implementation
Self-assessment instrument
Lean maturity assessment
Public aspects of medicine
RA1-1270
spellingShingle Lean healthcare
Lean management
Lean implementation
Self-assessment instrument
Lean maturity assessment
Public aspects of medicine
RA1-1270
Elina Reponen
Ritva Jokela
Janet C. Blodgett
Thomas G. Rundall
Stephen M. Shortell
Mikko Nuutinen
Noora Skants
Markku Mäkijärvi
Paulus Torkki
Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
description Abstract Background Lean management is growing in popularity in the healthcare sector worldwide, yet healthcare organizations are struggling with assessing the maturity of their Lean implementation and monitoring its change over time. Most existing methods for such assessments are time consuming, require site visits by external consultants, and lack frontline involvement. The original Lean Healthcare Implementation Self-Assessment Instrument (LHISI) was developed by the Center for Lean Engagement and Research (CLEAR), University of California, Berkeley as a Lean principles-based survey instrument that avoids the above problems. We validated the original LHISI in the context of Finnish healthcare. Methods The original HISI survey was sent over a secure organizational email system to the over 26,000 employees of the Hospital District of Helsinki and Uusimaa in March 2020. The data were randomly split with one part used to carry out an exploratory factor analysis (EFA), and the other for testing the resulting model using confirmatory factor analysis (CFA). Results A total of 6073 employees responded to the LHISI survey, for an overall response rate of 23%. The results indicated that the 43 items used in the original LHISI can be reduced to 25 items, and these items measure a five-dimensional model of the progress of Lean implementation: leadership, commitment, standard work, communication, and daily management system. In comparison with a single-factor model, the fit measures for the 5-factor model were better: smaller X2, larger comparative fit index (CFI), smaller root mean square error of approximation (RMSEA), and smaller standardized root mean square residual (SRMR). Conclusions The 25 item LHISI is valid and feasible to use in the context of Finnish healthcare. The LHISI allows the organization to self-monitor the progress of its Lean implementation and provides the leadership with actionable knowledge to guide the path towards Lean maturity across the organization. Our findings encourage further studies on the adoption and validation of the LHISI in healthcare organizations worldwide.
format article
author Elina Reponen
Ritva Jokela
Janet C. Blodgett
Thomas G. Rundall
Stephen M. Shortell
Mikko Nuutinen
Noora Skants
Markku Mäkijärvi
Paulus Torkki
author_facet Elina Reponen
Ritva Jokela
Janet C. Blodgett
Thomas G. Rundall
Stephen M. Shortell
Mikko Nuutinen
Noora Skants
Markku Mäkijärvi
Paulus Torkki
author_sort Elina Reponen
title Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
title_short Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
title_full Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
title_fullStr Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
title_full_unstemmed Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
title_sort validation of the lean healthcare implementation self-assessment instrument (lhisi) in the finnish healthcare context
publisher BMC
publishDate 2021
url https://doaj.org/article/5dcb396894b84a8495b2aac10779eca2
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