Turning the blackbox into a glassbox: An explainable machine learning approach for understanding hospitality customer
Travel and hospitality industry are adopting high end technology to reach out their customers. New levels of disruption are being introduced using Artificial Intelligence and Machine Learning techniques of research. In the realm of physical and tangible aspects of service, since this sector have vas...
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| Autores principales: | , , |
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| Formato: | article |
| Lenguaje: | EN |
| Publicado: |
Elsevier
2021
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/5f940ef69e7d4012b67be0e2d867977e |
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