BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR

The aim of this research was analyzing which factors interfere in process management of a Federal University. The quantitative research analyzed data collected through a survey applied to a sample of 78 workers from Federal University of Ceará (UFC). The results confirmed all hypotheses related to b...

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Autores principales: Marlon Bruno Matos Paiva, Pedro Paulo Barbosa Feitosa, Augusto Cezar de Aquino Cabral, Sandra Maria dos Santos
Formato: article
Lenguaje:ES
PT
Publicado: Universidade Federal de Santa Catarina 2017
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Acceso en línea:https://doaj.org/article/5ffa5ecc7cb24738ac3d13ffbfe3d87a
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spelling oai:doaj.org-article:5ffa5ecc7cb24738ac3d13ffbfe3d87a2021-11-11T15:49:48ZBARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR1983-4535https://doaj.org/article/5ffa5ecc7cb24738ac3d13ffbfe3d87a2017-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=319354295003https://doaj.org/toc/1983-4535The aim of this research was analyzing which factors interfere in process management of a Federal University. The quantitative research analyzed data collected through a survey applied to a sample of 78 workers from Federal University of Ceará (UFC). The results confirmed all hypotheses related to benefits and facilitators of the process management. The hypothesis about barriers was rejected given to the federal workers appear to be indifferent to the difficulties presented in this research. We conclude that process management is seen as a positive intervention to public administration and there is receptivity from workers in order to debureaucratization can become management routine, satisfying costumers from public institutions.Marlon Bruno Matos PaivaPedro Paulo Barbosa FeitosaAugusto Cezar de Aquino CabralSandra Maria dos SantosUniversidade Federal de Santa Catarinaarticleprocess managementdebureaucratizationuniversityEducation (General)L7-991Special aspects of educationLC8-6691ESPTRevista Gestão Universitária na América Latina , Vol 10, Iss 4, Pp 47-71 (2017)
institution DOAJ
collection DOAJ
language ES
PT
topic process management
debureaucratization
university
Education (General)
L7-991
Special aspects of education
LC8-6691
spellingShingle process management
debureaucratization
university
Education (General)
L7-991
Special aspects of education
LC8-6691
Marlon Bruno Matos Paiva
Pedro Paulo Barbosa Feitosa
Augusto Cezar de Aquino Cabral
Sandra Maria dos Santos
BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR
description The aim of this research was analyzing which factors interfere in process management of a Federal University. The quantitative research analyzed data collected through a survey applied to a sample of 78 workers from Federal University of Ceará (UFC). The results confirmed all hypotheses related to benefits and facilitators of the process management. The hypothesis about barriers was rejected given to the federal workers appear to be indifferent to the difficulties presented in this research. We conclude that process management is seen as a positive intervention to public administration and there is receptivity from workers in order to debureaucratization can become management routine, satisfying costumers from public institutions.
format article
author Marlon Bruno Matos Paiva
Pedro Paulo Barbosa Feitosa
Augusto Cezar de Aquino Cabral
Sandra Maria dos Santos
author_facet Marlon Bruno Matos Paiva
Pedro Paulo Barbosa Feitosa
Augusto Cezar de Aquino Cabral
Sandra Maria dos Santos
author_sort Marlon Bruno Matos Paiva
title BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR
title_short BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR
title_full BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR
title_fullStr BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR
title_full_unstemmed BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR
title_sort barreiras e facilitadores na gestão de processos de trabalho em instituição federal de ensino superior
publisher Universidade Federal de Santa Catarina
publishDate 2017
url https://doaj.org/article/5ffa5ecc7cb24738ac3d13ffbfe3d87a
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AT pedropaulobarbosafeitosa barreirasefacilitadoresnagestaodeprocessosdetrabalhoeminstituicaofederaldeensinosuperior
AT augustocezardeaquinocabral barreirasefacilitadoresnagestaodeprocessosdetrabalhoeminstituicaofederaldeensinosuperior
AT sandramariadossantos barreirasefacilitadoresnagestaodeprocessosdetrabalhoeminstituicaofederaldeensinosuperior
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