BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR
The aim of this research was analyzing which factors interfere in process management of a Federal University. The quantitative research analyzed data collected through a survey applied to a sample of 78 workers from Federal University of Ceará (UFC). The results confirmed all hypotheses related to b...
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Universidade Federal de Santa Catarina
2017
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oai:doaj.org-article:5ffa5ecc7cb24738ac3d13ffbfe3d87a2021-11-11T15:49:48ZBARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR1983-4535https://doaj.org/article/5ffa5ecc7cb24738ac3d13ffbfe3d87a2017-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=319354295003https://doaj.org/toc/1983-4535The aim of this research was analyzing which factors interfere in process management of a Federal University. The quantitative research analyzed data collected through a survey applied to a sample of 78 workers from Federal University of Ceará (UFC). The results confirmed all hypotheses related to benefits and facilitators of the process management. The hypothesis about barriers was rejected given to the federal workers appear to be indifferent to the difficulties presented in this research. We conclude that process management is seen as a positive intervention to public administration and there is receptivity from workers in order to debureaucratization can become management routine, satisfying costumers from public institutions.Marlon Bruno Matos PaivaPedro Paulo Barbosa FeitosaAugusto Cezar de Aquino CabralSandra Maria dos SantosUniversidade Federal de Santa Catarinaarticleprocess managementdebureaucratizationuniversityEducation (General)L7-991Special aspects of educationLC8-6691ESPTRevista Gestão Universitária na América Latina , Vol 10, Iss 4, Pp 47-71 (2017) |
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process management debureaucratization university Education (General) L7-991 Special aspects of education LC8-6691 |
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process management debureaucratization university Education (General) L7-991 Special aspects of education LC8-6691 Marlon Bruno Matos Paiva Pedro Paulo Barbosa Feitosa Augusto Cezar de Aquino Cabral Sandra Maria dos Santos BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR |
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The aim of this research was analyzing which factors interfere in process management of a Federal University. The quantitative research analyzed data collected through a survey applied to a sample of 78 workers from Federal University of Ceará (UFC). The results confirmed all hypotheses related to benefits and facilitators of the process management. The hypothesis about barriers was rejected given to the federal workers appear to be indifferent to the difficulties presented in this research. We conclude that process management is seen as a positive intervention to public administration and there is receptivity from workers in order to debureaucratization can become management routine, satisfying costumers from public institutions. |
format |
article |
author |
Marlon Bruno Matos Paiva Pedro Paulo Barbosa Feitosa Augusto Cezar de Aquino Cabral Sandra Maria dos Santos |
author_facet |
Marlon Bruno Matos Paiva Pedro Paulo Barbosa Feitosa Augusto Cezar de Aquino Cabral Sandra Maria dos Santos |
author_sort |
Marlon Bruno Matos Paiva |
title |
BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR |
title_short |
BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR |
title_full |
BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR |
title_fullStr |
BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR |
title_full_unstemmed |
BARREIRAS E FACILITADORES NA GESTÃO DE PROCESSOS DE TRABALHO EM INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR |
title_sort |
barreiras e facilitadores na gestão de processos de trabalho em instituição federal de ensino superior |
publisher |
Universidade Federal de Santa Catarina |
publishDate |
2017 |
url |
https://doaj.org/article/5ffa5ecc7cb24738ac3d13ffbfe3d87a |
work_keys_str_mv |
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1718433574684721152 |