Measuring and monitoring patient safety in hospitals in Saudi Arabia

Abstract Background There is much variability in the measurement and monitoring of patient safety across healthcare organizations. With no recognized standardized approach, this study examines how the key components outlined in Vincent et al’s Measuring and Monitoring Safety (MMS) framework can be u...

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Autores principales:	Yazeed Kaud, Sinéad Lydon, Paul O’Connor
Formato:	article
Lenguaje:	EN
Publicado:	BMC 2021
Materias:	Patient safety Measurement Monitoring Hospital secondary care Saudi Arabia Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/6014bd4d7ad14f42aa053fca0d53cd58
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spelling	oai:doaj.org-article:6014bd4d7ad14f42aa053fca0d53cd582021-11-14T12:09:36ZMeasuring and monitoring patient safety in hospitals in Saudi Arabia10.1186/s12913-021-07228-z1472-6963https://doaj.org/article/6014bd4d7ad14f42aa053fca0d53cd582021-11-01T00:00:00Zhttps://doi.org/10.1186/s12913-021-07228-zhttps://doaj.org/toc/1472-6963Abstract Background There is much variability in the measurement and monitoring of patient safety across healthcare organizations. With no recognized standardized approach, this study examines how the key components outlined in Vincent et al’s Measuring and Monitoring Safety (MMS) framework can be utilized to critically appraise a healthcare safety surveillance system. The aim of this study is to use the MMS framework to evaluate the Saudi Arabian healthcare safety surveillance system for hospital care. Methods This qualitative study consisted of two distinct phases. The first phase used document analysis to review national-level guidance relevant to measuring and monitoring safety in Saudi Arabia. The second phase consisted of semi-structured interviews with key stakeholders between May and August 2020 via a video conference call and focused on exploring their knowledge of how patient safety is measured and monitored in hospitals. The MMS framework was used to support data analysis. Results Three documents were included for analysis and 21 semi-structured interviews were conducted with key stakeholders working in the Saudi Arabian healthcare system. A total of 39 unique methods of MMS were identified, with one method of MMS addressing two dimensions. Of these MMS methods: 10 (25 %) were concerned with past harm; 14 (35 %) were concerned with the reliability of safety critical processes, 3 (7.5 %) were concerned with sensitivity to operations, 2 (5 %) were concerned with anticipation and preparedness, and 11 (27.5 %) were concerned with integration and learning. Conclusions The document analysis and interviews show an extensive system of MMS is in place in Saudi Arabian hospitals. The assessment of MMS offers a useful framework to help healthcare organizations and researchers to think critically about MMS, and how the data from different methods of MMS can be integrated in individual countries or health systems.Yazeed KaudSinéad LydonPaul O’ConnorBMCarticlePatient safetyMeasurementMonitoringHospitalsecondary careSaudi ArabiaPublic aspects of medicineRA1-1270ENBMC Health Services Research, Vol 21, Iss 1, Pp 1-12 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Patient safety Measurement Monitoring Hospital secondary care Saudi Arabia Public aspects of medicine RA1-1270
spellingShingle	Patient safety Measurement Monitoring Hospital secondary care Saudi Arabia Public aspects of medicine RA1-1270 Yazeed Kaud Sinéad Lydon Paul O’Connor Measuring and monitoring patient safety in hospitals in Saudi Arabia
description	Abstract Background There is much variability in the measurement and monitoring of patient safety across healthcare organizations. With no recognized standardized approach, this study examines how the key components outlined in Vincent et al’s Measuring and Monitoring Safety (MMS) framework can be utilized to critically appraise a healthcare safety surveillance system. The aim of this study is to use the MMS framework to evaluate the Saudi Arabian healthcare safety surveillance system for hospital care. Methods This qualitative study consisted of two distinct phases. The first phase used document analysis to review national-level guidance relevant to measuring and monitoring safety in Saudi Arabia. The second phase consisted of semi-structured interviews with key stakeholders between May and August 2020 via a video conference call and focused on exploring their knowledge of how patient safety is measured and monitored in hospitals. The MMS framework was used to support data analysis. Results Three documents were included for analysis and 21 semi-structured interviews were conducted with key stakeholders working in the Saudi Arabian healthcare system. A total of 39 unique methods of MMS were identified, with one method of MMS addressing two dimensions. Of these MMS methods: 10 (25 %) were concerned with past harm; 14 (35 %) were concerned with the reliability of safety critical processes, 3 (7.5 %) were concerned with sensitivity to operations, 2 (5 %) were concerned with anticipation and preparedness, and 11 (27.5 %) were concerned with integration and learning. Conclusions The document analysis and interviews show an extensive system of MMS is in place in Saudi Arabian hospitals. The assessment of MMS offers a useful framework to help healthcare organizations and researchers to think critically about MMS, and how the data from different methods of MMS can be integrated in individual countries or health systems.
format	article
author	Yazeed Kaud Sinéad Lydon Paul O’Connor
author_facet	Yazeed Kaud Sinéad Lydon Paul O’Connor
author_sort	Yazeed Kaud
title	Measuring and monitoring patient safety in hospitals in Saudi Arabia
title_short	Measuring and monitoring patient safety in hospitals in Saudi Arabia
title_full	Measuring and monitoring patient safety in hospitals in Saudi Arabia
title_fullStr	Measuring and monitoring patient safety in hospitals in Saudi Arabia
title_full_unstemmed	Measuring and monitoring patient safety in hospitals in Saudi Arabia
title_sort	measuring and monitoring patient safety in hospitals in saudi arabia
publisher	BMC
publishDate	2021
url	https://doaj.org/article/6014bd4d7ad14f42aa053fca0d53cd58
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Measuring and monitoring patient safety in hospitals in Saudi Arabia

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