The e-commerce supply chain and environmental sustainability: An empirical investigation on the online retail sector

Despite the significant growth of e-commerce in recent years, especially in the business-to-consumer (B2C) online retail sector, its positive and negative environmental implications are unclear from previous research. To understand the environmental impacts of e-commerce, two conceptual models were...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Prakash Rao, Sreejith Balasubramanian, Nitin Vihari, Shazi Jabeen, Vinaya Shukla, Janya Chanchaichujit
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2021
Materias:
Acceso en línea:https://doaj.org/article/65ca96e4066b4c8bacf206aab3654e0c
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
id oai:doaj.org-article:65ca96e4066b4c8bacf206aab3654e0c
record_format dspace
spelling oai:doaj.org-article:65ca96e4066b4c8bacf206aab3654e0c2021-12-02T18:17:07ZThe e-commerce supply chain and environmental sustainability: An empirical investigation on the online retail sector2331-197510.1080/23311975.2021.1938377https://doaj.org/article/65ca96e4066b4c8bacf206aab3654e0c2021-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2021.1938377https://doaj.org/toc/2331-1975Despite the significant growth of e-commerce in recent years, especially in the business-to-consumer (B2C) online retail sector, its positive and negative environmental implications are unclear from previous research. To understand the environmental impacts of e-commerce, two conceptual models were first developed from the literature. Next, using 303 responses collected through a structured questionnaire from the GCC countries, the proposed models, including the relevance/appropriateness of each construct and its underlying items, were validated, and then the hypothesized relationships between them were assessed. The findings of Model 1 showed that green consumerism does shape the consumers’ positive and negative environmental attitudes towards e-commerce, which in turn was found to influence the behavioral intention to use e-commerce channels. In Model 2, positive environmental attitudes no longer predicted behavioral intention with the introduction of perceived ease of use and perceived usefulness constructs as consumers preferred ease of use and usefulness of e-commerce over positive environmental factors. Interestingly, the impact of negative environmental attitudes on behavioral intention remained even in the presence of perceived ease of use and perceived usefulness. The study provides critical insights for practitioners and policymakers in promoting and leveraging the positive environmental benefits of e-commerce, while at the same time strive to minimize/eliminate its negative environmental impacts. The study is arguably the first empirical attempt in understanding the positive and negative environmental implications of e-commerce and its impact on the consumer intention to use e-commerce, and hence the study findings are novel.Prakash RaoSreejith BalasubramanianNitin VihariShazi JabeenVinaya ShuklaJanya ChanchaichujitTaylor & Francis Grouparticlee-commerceenvironmental sustainabilityonline shoppinggreen consumerismgulf cooperation countries (gcc)BusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 8, Iss 1 (2021)
institution DOAJ
collection DOAJ
language EN
topic e-commerce
environmental sustainability
online shopping
green consumerism
gulf cooperation countries (gcc)
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle e-commerce
environmental sustainability
online shopping
green consumerism
gulf cooperation countries (gcc)
Business
HF5001-6182
Management. Industrial management
HD28-70
Prakash Rao
Sreejith Balasubramanian
Nitin Vihari
Shazi Jabeen
Vinaya Shukla
Janya Chanchaichujit
The e-commerce supply chain and environmental sustainability: An empirical investigation on the online retail sector
description Despite the significant growth of e-commerce in recent years, especially in the business-to-consumer (B2C) online retail sector, its positive and negative environmental implications are unclear from previous research. To understand the environmental impacts of e-commerce, two conceptual models were first developed from the literature. Next, using 303 responses collected through a structured questionnaire from the GCC countries, the proposed models, including the relevance/appropriateness of each construct and its underlying items, were validated, and then the hypothesized relationships between them were assessed. The findings of Model 1 showed that green consumerism does shape the consumers’ positive and negative environmental attitudes towards e-commerce, which in turn was found to influence the behavioral intention to use e-commerce channels. In Model 2, positive environmental attitudes no longer predicted behavioral intention with the introduction of perceived ease of use and perceived usefulness constructs as consumers preferred ease of use and usefulness of e-commerce over positive environmental factors. Interestingly, the impact of negative environmental attitudes on behavioral intention remained even in the presence of perceived ease of use and perceived usefulness. The study provides critical insights for practitioners and policymakers in promoting and leveraging the positive environmental benefits of e-commerce, while at the same time strive to minimize/eliminate its negative environmental impacts. The study is arguably the first empirical attempt in understanding the positive and negative environmental implications of e-commerce and its impact on the consumer intention to use e-commerce, and hence the study findings are novel.
format article
author Prakash Rao
Sreejith Balasubramanian
Nitin Vihari
Shazi Jabeen
Vinaya Shukla
Janya Chanchaichujit
author_facet Prakash Rao
Sreejith Balasubramanian
Nitin Vihari
Shazi Jabeen
Vinaya Shukla
Janya Chanchaichujit
author_sort Prakash Rao
title The e-commerce supply chain and environmental sustainability: An empirical investigation on the online retail sector
title_short The e-commerce supply chain and environmental sustainability: An empirical investigation on the online retail sector
title_full The e-commerce supply chain and environmental sustainability: An empirical investigation on the online retail sector
title_fullStr The e-commerce supply chain and environmental sustainability: An empirical investigation on the online retail sector
title_full_unstemmed The e-commerce supply chain and environmental sustainability: An empirical investigation on the online retail sector
title_sort e-commerce supply chain and environmental sustainability: an empirical investigation on the online retail sector
publisher Taylor & Francis Group
publishDate 2021
url https://doaj.org/article/65ca96e4066b4c8bacf206aab3654e0c
work_keys_str_mv AT prakashrao theecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
AT sreejithbalasubramanian theecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
AT nitinvihari theecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
AT shazijabeen theecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
AT vinayashukla theecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
AT janyachanchaichujit theecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
AT prakashrao ecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
AT sreejithbalasubramanian ecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
AT nitinvihari ecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
AT shazijabeen ecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
AT vinayashukla ecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
AT janyachanchaichujit ecommercesupplychainandenvironmentalsustainabilityanempiricalinvestigationontheonlineretailsector
_version_ 1718378277105565696