Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19
The COVID-19 pandemic has severe impacts on global health and social and economic safety. The present study discusses strategies for turning the COVID-19 crisis into opportunities to use artificial intelligence (AI) and big data in business operations. Based on the shared experience and theoretical...
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MDPI AG
2021
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oai:doaj.org-article:677ddab4358a4006b100d6af9d15d4d82021-11-25T19:03:08ZTurning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-1910.3390/su1322126562071-1050https://doaj.org/article/677ddab4358a4006b100d6af9d15d4d82021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/22/12656https://doaj.org/toc/2071-1050The COVID-19 pandemic has severe impacts on global health and social and economic safety. The present study discusses strategies for turning the COVID-19 crisis into opportunities to use artificial intelligence (AI) and big data in business operations. Based on the shared experience and theoretical ground, researchers identified five major business challenges during the COVID-19 pandemic: production and supply-chain disruption, appropriate business model selection, inventory management, budget planning, and workforce management. These five challenges were outlined with eight business cases as examples of companies that had already utilized AI and big data for their business operations during the COVID-19 pandemic. The outcomes of this study provide valuable insights into contemporary social science research and business management with AI and big data applications as a business response to any crisis in the future.Yasheng ChenMohammad Islam BiswasMDPI AGarticleartificial intelligencebig databusiness operationsCOVID-19 pandemicEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12656, p 12656 (2021) |
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artificial intelligence big data business operations COVID-19 pandemic Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350 |
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artificial intelligence big data business operations COVID-19 pandemic Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350 Yasheng Chen Mohammad Islam Biswas Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19 |
description |
The COVID-19 pandemic has severe impacts on global health and social and economic safety. The present study discusses strategies for turning the COVID-19 crisis into opportunities to use artificial intelligence (AI) and big data in business operations. Based on the shared experience and theoretical ground, researchers identified five major business challenges during the COVID-19 pandemic: production and supply-chain disruption, appropriate business model selection, inventory management, budget planning, and workforce management. These five challenges were outlined with eight business cases as examples of companies that had already utilized AI and big data for their business operations during the COVID-19 pandemic. The outcomes of this study provide valuable insights into contemporary social science research and business management with AI and big data applications as a business response to any crisis in the future. |
format |
article |
author |
Yasheng Chen Mohammad Islam Biswas |
author_facet |
Yasheng Chen Mohammad Islam Biswas |
author_sort |
Yasheng Chen |
title |
Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19 |
title_short |
Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19 |
title_full |
Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19 |
title_fullStr |
Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19 |
title_full_unstemmed |
Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19 |
title_sort |
turning crisis into opportunities: how a firm can enrich its business operations using artificial intelligence and big data during covid-19 |
publisher |
MDPI AG |
publishDate |
2021 |
url |
https://doaj.org/article/677ddab4358a4006b100d6af9d15d4d8 |
work_keys_str_mv |
AT yashengchen turningcrisisintoopportunitieshowafirmcanenrichitsbusinessoperationsusingartificialintelligenceandbigdataduringcovid19 AT mohammadislambiswas turningcrisisintoopportunitieshowafirmcanenrichitsbusinessoperationsusingartificialintelligenceandbigdataduringcovid19 |
_version_ |
1718410344286650368 |