Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19

The COVID-19 pandemic has severe impacts on global health and social and economic safety. The present study discusses strategies for turning the COVID-19 crisis into opportunities to use artificial intelligence (AI) and big data in business operations. Based on the shared experience and theoretical...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Yasheng Chen, Mohammad Islam Biswas
Formato: article
Lenguaje:EN
Publicado: MDPI AG 2021
Materias:
Acceso en línea:https://doaj.org/article/677ddab4358a4006b100d6af9d15d4d8
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
id oai:doaj.org-article:677ddab4358a4006b100d6af9d15d4d8
record_format dspace
spelling oai:doaj.org-article:677ddab4358a4006b100d6af9d15d4d82021-11-25T19:03:08ZTurning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-1910.3390/su1322126562071-1050https://doaj.org/article/677ddab4358a4006b100d6af9d15d4d82021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/22/12656https://doaj.org/toc/2071-1050The COVID-19 pandemic has severe impacts on global health and social and economic safety. The present study discusses strategies for turning the COVID-19 crisis into opportunities to use artificial intelligence (AI) and big data in business operations. Based on the shared experience and theoretical ground, researchers identified five major business challenges during the COVID-19 pandemic: production and supply-chain disruption, appropriate business model selection, inventory management, budget planning, and workforce management. These five challenges were outlined with eight business cases as examples of companies that had already utilized AI and big data for their business operations during the COVID-19 pandemic. The outcomes of this study provide valuable insights into contemporary social science research and business management with AI and big data applications as a business response to any crisis in the future.Yasheng ChenMohammad Islam BiswasMDPI AGarticleartificial intelligencebig databusiness operationsCOVID-19 pandemicEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12656, p 12656 (2021)
institution DOAJ
collection DOAJ
language EN
topic artificial intelligence
big data
business operations
COVID-19 pandemic
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
spellingShingle artificial intelligence
big data
business operations
COVID-19 pandemic
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
Yasheng Chen
Mohammad Islam Biswas
Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19
description The COVID-19 pandemic has severe impacts on global health and social and economic safety. The present study discusses strategies for turning the COVID-19 crisis into opportunities to use artificial intelligence (AI) and big data in business operations. Based on the shared experience and theoretical ground, researchers identified five major business challenges during the COVID-19 pandemic: production and supply-chain disruption, appropriate business model selection, inventory management, budget planning, and workforce management. These five challenges were outlined with eight business cases as examples of companies that had already utilized AI and big data for their business operations during the COVID-19 pandemic. The outcomes of this study provide valuable insights into contemporary social science research and business management with AI and big data applications as a business response to any crisis in the future.
format article
author Yasheng Chen
Mohammad Islam Biswas
author_facet Yasheng Chen
Mohammad Islam Biswas
author_sort Yasheng Chen
title Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19
title_short Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19
title_full Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19
title_fullStr Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19
title_full_unstemmed Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19
title_sort turning crisis into opportunities: how a firm can enrich its business operations using artificial intelligence and big data during covid-19
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/677ddab4358a4006b100d6af9d15d4d8
work_keys_str_mv AT yashengchen turningcrisisintoopportunitieshowafirmcanenrichitsbusinessoperationsusingartificialintelligenceandbigdataduringcovid19
AT mohammadislambiswas turningcrisisintoopportunitieshowafirmcanenrichitsbusinessoperationsusingartificialintelligenceandbigdataduringcovid19
_version_ 1718410344286650368