Accelerating patient experience performance: Collaboration and engagement as drivers for success

The efforts at Albert Einstein Jewish Hospital in São Paulo, Brazil have been focused on principles of excellence for many years as realized in engagement in and commitment to some of the leading global healthcare practices over the last decade. In reinforcing a commitment to excellence and continuo...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autor principal:	Sidney Klajner
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2017
Materias:	patient experience patient engagement employee engagement process improvement collaboration leadership Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/67beabe753e44e6e81f4d027d0187416
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:67beabe753e44e6e81f4d027d0187416
record_format	dspace
spelling	oai:doaj.org-article:67beabe753e44e6e81f4d027d01874162021-11-15T04:22:14ZAccelerating patient experience performance: Collaboration and engagement as drivers for success2372-0247https://doaj.org/article/67beabe753e44e6e81f4d027d01874162017-11-01T00:00:00Zhttps://pxjournal.org/journal/vol4/iss3/2https://doaj.org/toc/2372-0247The efforts at Albert Einstein Jewish Hospital in São Paulo, Brazil have been focused on principles of excellence for many years as realized in engagement in and commitment to some of the leading global healthcare practices over the last decade. In reinforcing a commitment to excellence and continuous improvement, the patient experience efforts at Einstein have evolved from an operating structure for patient experience efforts to a truly integrated program for action in address all elements in the organization impacting and ultimately driving patient experience outcomes. By grounded efforts in core evidence-based practice, while engaging the hearts and minds of staff members from all corners of the organization, Einstein has developed a Patient Experience Accelerating Program that not only reinforces the power of collective and collaborative improvement efforts, but also acknowledges the importance of engaging staff, Einstein has been able to drive clear and tangible outcomes.Sidney KlajnerThe Beryl Institutearticlepatient experiencepatient engagementemployee engagementprocess improvementcollaborationleadershipMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2017)
institution	DOAJ
collection	DOAJ
language	EN
topic	patient experience patient engagement employee engagement process improvement collaboration leadership Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	patient experience patient engagement employee engagement process improvement collaboration leadership Medicine (General) R5-920 Public aspects of medicine RA1-1270 Sidney Klajner Accelerating patient experience performance: Collaboration and engagement as drivers for success
description	The efforts at Albert Einstein Jewish Hospital in São Paulo, Brazil have been focused on principles of excellence for many years as realized in engagement in and commitment to some of the leading global healthcare practices over the last decade. In reinforcing a commitment to excellence and continuous improvement, the patient experience efforts at Einstein have evolved from an operating structure for patient experience efforts to a truly integrated program for action in address all elements in the organization impacting and ultimately driving patient experience outcomes. By grounded efforts in core evidence-based practice, while engaging the hearts and minds of staff members from all corners of the organization, Einstein has developed a Patient Experience Accelerating Program that not only reinforces the power of collective and collaborative improvement efforts, but also acknowledges the importance of engaging staff, Einstein has been able to drive clear and tangible outcomes.
format	article
author	Sidney Klajner
author_facet	Sidney Klajner
author_sort	Sidney Klajner
title	Accelerating patient experience performance: Collaboration and engagement as drivers for success
title_short	Accelerating patient experience performance: Collaboration and engagement as drivers for success
title_full	Accelerating patient experience performance: Collaboration and engagement as drivers for success
title_fullStr	Accelerating patient experience performance: Collaboration and engagement as drivers for success
title_full_unstemmed	Accelerating patient experience performance: Collaboration and engagement as drivers for success
title_sort	accelerating patient experience performance: collaboration and engagement as drivers for success
publisher	The Beryl Institute
publishDate	2017
url	https://doaj.org/article/67beabe753e44e6e81f4d027d0187416
work_keys_str_mv	AT sidneyklajner acceleratingpatientexperienceperformancecollaborationandengagementasdriversforsuccess
_version_	1718428869671780352

Accelerating patient experience performance: Collaboration and engagement as drivers for success

Ejemplares similares