Transforming a global human resource service delivery operating model using Lean Six Sigma

The purpose of this study is to outline a transformation model that can help commercial enterprises to design, develop and launch a transformation programme of change within its global human resource (HR) operations function using the Six Sigma Define-Measure-Analyse-Design-Verify (DMADV) methodolog...

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Autores principales: Anna Trubetskaya, Hermann Mullers
Formato: article
Lenguaje:EN
Publicado: SAGE Publishing 2021
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Acceso en línea:https://doaj.org/article/692cf6e7ea0242ab997e86c3cc9b4a95
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