Transforming a global human resource service delivery operating model using Lean Six Sigma
The purpose of this study is to outline a transformation model that can help commercial enterprises to design, develop and launch a transformation programme of change within its global human resource (HR) operations function using the Six Sigma Define-Measure-Analyse-Design-Verify (DMADV) methodolog...
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Autores principales: | Anna Trubetskaya, Hermann Mullers |
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Formato: | article |
Lenguaje: | EN |
Publicado: |
SAGE Publishing
2021
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Materias: | |
Acceso en línea: | https://doaj.org/article/692cf6e7ea0242ab997e86c3cc9b4a95 |
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