ENDOMARKETING EM INSTITUIÇÕES DE ENSINO SUPERIOR: UM ESTUDO NA UNIVERSIDADE FEDERAL DO PAMPA

The importance of actions aimed at satisfying the demands of internal clients of organizations is increasingly evident in view of the need to develop a pleasant working environment for workers. In view of this, this article sought to verify how the servers evaluate the actions of endomarketing perfo...

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Autores principales: Mikaela Daiane Prestes Floriano, Andressa Hennig Silva
Formato: article
Lenguaje:ES
PT
Publicado: Universidade Federal de Santa Catarina 2018
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Acceso en línea:https://doi.org/10.5007/1983-4535.2018v11n3p256
https://doaj.org/article/69d5a8515f584e6f8f627c94889ce3c7
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spelling oai:doaj.org-article:69d5a8515f584e6f8f627c94889ce3c72021-11-11T15:49:48ZENDOMARKETING EM INSTITUIÇÕES DE ENSINO SUPERIOR: UM ESTUDO NA UNIVERSIDADE FEDERAL DO PAMPA1983-4535https://doi.org/10.5007/1983-4535.2018v11n3p256https://doaj.org/article/69d5a8515f584e6f8f627c94889ce3c72018-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=319356599013https://doaj.org/toc/1983-4535The importance of actions aimed at satisfying the demands of internal clients of organizations is increasingly evident in view of the need to develop a pleasant working environment for workers. In view of this, this article sought to verify how the servers evaluate the actions of endomarketing performed at a Federal University located in the south of the state of Rio Grande do Sul. For this purpose, a Survey was conducted, of a descriptive nature and a quantitative and qualitative approach. The data collection took place from the application of a questionnaire to the servers of the university. The results point out that the endomarketing has been little propagated in the institution, evidencing the indispensability of immediate improvement of some aspects of the four dimensions of the endomarketing of Inkotte (2000).Mikaela Daiane Prestes FlorianoAndressa Hennig SilvaUniversidade Federal de Santa Catarinaarticleendomarketingeducational marketingpublic universityEducation (General)L7-991Special aspects of educationLC8-6691ESPTRevista Gestão Universitária na América Latina , Vol 11, Iss 3, Pp 256-280 (2018)
institution DOAJ
collection DOAJ
language ES
PT
topic endomarketing
educational marketing
public university
Education (General)
L7-991
Special aspects of education
LC8-6691
spellingShingle endomarketing
educational marketing
public university
Education (General)
L7-991
Special aspects of education
LC8-6691
Mikaela Daiane Prestes Floriano
Andressa Hennig Silva
ENDOMARKETING EM INSTITUIÇÕES DE ENSINO SUPERIOR: UM ESTUDO NA UNIVERSIDADE FEDERAL DO PAMPA
description The importance of actions aimed at satisfying the demands of internal clients of organizations is increasingly evident in view of the need to develop a pleasant working environment for workers. In view of this, this article sought to verify how the servers evaluate the actions of endomarketing performed at a Federal University located in the south of the state of Rio Grande do Sul. For this purpose, a Survey was conducted, of a descriptive nature and a quantitative and qualitative approach. The data collection took place from the application of a questionnaire to the servers of the university. The results point out that the endomarketing has been little propagated in the institution, evidencing the indispensability of immediate improvement of some aspects of the four dimensions of the endomarketing of Inkotte (2000).
format article
author Mikaela Daiane Prestes Floriano
Andressa Hennig Silva
author_facet Mikaela Daiane Prestes Floriano
Andressa Hennig Silva
author_sort Mikaela Daiane Prestes Floriano
title ENDOMARKETING EM INSTITUIÇÕES DE ENSINO SUPERIOR: UM ESTUDO NA UNIVERSIDADE FEDERAL DO PAMPA
title_short ENDOMARKETING EM INSTITUIÇÕES DE ENSINO SUPERIOR: UM ESTUDO NA UNIVERSIDADE FEDERAL DO PAMPA
title_full ENDOMARKETING EM INSTITUIÇÕES DE ENSINO SUPERIOR: UM ESTUDO NA UNIVERSIDADE FEDERAL DO PAMPA
title_fullStr ENDOMARKETING EM INSTITUIÇÕES DE ENSINO SUPERIOR: UM ESTUDO NA UNIVERSIDADE FEDERAL DO PAMPA
title_full_unstemmed ENDOMARKETING EM INSTITUIÇÕES DE ENSINO SUPERIOR: UM ESTUDO NA UNIVERSIDADE FEDERAL DO PAMPA
title_sort endomarketing em instituições de ensino superior: um estudo na universidade federal do pampa
publisher Universidade Federal de Santa Catarina
publishDate 2018
url https://doi.org/10.5007/1983-4535.2018v11n3p256
https://doaj.org/article/69d5a8515f584e6f8f627c94889ce3c7
work_keys_str_mv AT mikaeladaianeprestesfloriano endomarketingeminstituicoesdeensinosuperiorumestudonauniversidadefederaldopampa
AT andressahennigsilva endomarketingeminstituicoesdeensinosuperiorumestudonauniversidadefederaldopampa
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