Disconnection in Information Exchange During Pediatric Trauma Transfers: A Qualitative Study

Pediatric patients experiencing an emergency department (ED) visit for a traumatic injury often transfer from the referring ED to a pediatric trauma center. This qualitative study sought to evaluate the experience of information exchange during pediatric trauma visits to referring EDs from the persp...

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Autores principales: Hadley S Sauers-Ford MPH, CCRP, James B Aboagye BS, Stuart Henderson PhD, James P Marcin MD, MPH, Jennifer L Rosenthal MD, MAS
Formato: article
Lenguaje:EN
Publicado: SAGE Publishing 2021
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Acceso en línea:https://doaj.org/article/6a2447f3affc4a30a1a8b92cdc8a8c81
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spelling oai:doaj.org-article:6a2447f3affc4a30a1a8b92cdc8a8c812021-12-01T23:06:21ZDisconnection in Information Exchange During Pediatric Trauma Transfers: A Qualitative Study2374-374310.1177/23743735211056513https://doaj.org/article/6a2447f3affc4a30a1a8b92cdc8a8c812021-11-01T00:00:00Zhttps://doi.org/10.1177/23743735211056513https://doaj.org/toc/2374-3743Pediatric patients experiencing an emergency department (ED) visit for a traumatic injury often transfer from the referring ED to a pediatric trauma center. This qualitative study sought to evaluate the experience of information exchange during pediatric trauma visits to referring EDs from the perspectives of parents and referring and accepting clinicians through semi-structured interviews. Twenty-five interviews were conducted (10 parents and 15 clinicians) and analyzed through qualitative thematic analysis. A 4-person team collaboratively identified codes, wrote memos, developed major themes, and discussed theoretical concepts. Three interdependent themes emerged: (1) Parents’ and clinicians’ distinct experiences result in a disconnect of information exchange needs; (2) systems factors inhibit effective information exchange and amplify the disconnect; and (3) situational context disrupts the flow of information contributing to the disconnect. Individual-, situational-, and systems-level factors contribute to disconnects in the information exchanged between parents and clinicians. Understanding how these factors’ influence information disconnect may offer avenues for improving patient–clinician communication in trauma transfers.Hadley S Sauers-Ford MPH, CCRPJames B Aboagye BSStuart Henderson PhDJames P Marcin MD, MPHJennifer L Rosenthal MD, MASSAGE PublishingarticleMedicine (General)R5-920ENJournal of Patient Experience, Vol 8 (2021)
institution DOAJ
collection DOAJ
language EN
topic Medicine (General)
R5-920
spellingShingle Medicine (General)
R5-920
Hadley S Sauers-Ford MPH, CCRP
James B Aboagye BS
Stuart Henderson PhD
James P Marcin MD, MPH
Jennifer L Rosenthal MD, MAS
Disconnection in Information Exchange During Pediatric Trauma Transfers: A Qualitative Study
description Pediatric patients experiencing an emergency department (ED) visit for a traumatic injury often transfer from the referring ED to a pediatric trauma center. This qualitative study sought to evaluate the experience of information exchange during pediatric trauma visits to referring EDs from the perspectives of parents and referring and accepting clinicians through semi-structured interviews. Twenty-five interviews were conducted (10 parents and 15 clinicians) and analyzed through qualitative thematic analysis. A 4-person team collaboratively identified codes, wrote memos, developed major themes, and discussed theoretical concepts. Three interdependent themes emerged: (1) Parents’ and clinicians’ distinct experiences result in a disconnect of information exchange needs; (2) systems factors inhibit effective information exchange and amplify the disconnect; and (3) situational context disrupts the flow of information contributing to the disconnect. Individual-, situational-, and systems-level factors contribute to disconnects in the information exchanged between parents and clinicians. Understanding how these factors’ influence information disconnect may offer avenues for improving patient–clinician communication in trauma transfers.
format article
author Hadley S Sauers-Ford MPH, CCRP
James B Aboagye BS
Stuart Henderson PhD
James P Marcin MD, MPH
Jennifer L Rosenthal MD, MAS
author_facet Hadley S Sauers-Ford MPH, CCRP
James B Aboagye BS
Stuart Henderson PhD
James P Marcin MD, MPH
Jennifer L Rosenthal MD, MAS
author_sort Hadley S Sauers-Ford MPH, CCRP
title Disconnection in Information Exchange During Pediatric Trauma Transfers: A Qualitative Study
title_short Disconnection in Information Exchange During Pediatric Trauma Transfers: A Qualitative Study
title_full Disconnection in Information Exchange During Pediatric Trauma Transfers: A Qualitative Study
title_fullStr Disconnection in Information Exchange During Pediatric Trauma Transfers: A Qualitative Study
title_full_unstemmed Disconnection in Information Exchange During Pediatric Trauma Transfers: A Qualitative Study
title_sort disconnection in information exchange during pediatric trauma transfers: a qualitative study
publisher SAGE Publishing
publishDate 2021
url https://doaj.org/article/6a2447f3affc4a30a1a8b92cdc8a8c81
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