Clustering of ICT human resources capacity in the implementation of E-government in expansion area: a case study from pali regency

The implementation of E-Government innovation has the ability to help the government reduce costs, enhance quality, save time, and improve the effectiveness and efficiency of the public services. Penukal Abab Lematang Ilir Regency is one of the new expansion areas has been implemented e-government t...

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Autores principales:	Sunda Ariana, Choirul Azim, Darius Antoni
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2020
Materias:	e-government resource-based view gap analysis human resources Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/6a9b094c7008466ab0bfa13415baf340
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spelling	oai:doaj.org-article:6a9b094c7008466ab0bfa13415baf3402021-12-02T17:00:22ZClustering of ICT human resources capacity in the implementation of E-government in expansion area: a case study from pali regency2331-197510.1080/23311975.2020.1754103https://doaj.org/article/6a9b094c7008466ab0bfa13415baf3402020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1754103https://doaj.org/toc/2331-1975The implementation of E-Government innovation has the ability to help the government reduce costs, enhance quality, save time, and improve the effectiveness and efficiency of the public services. Penukal Abab Lematang Ilir Regency is one of the new expansion areas has been implemented e-government to provide information and public transactions. However, the limited number and low quality of Human Resources in Information and Communication Technology (ICT) department are hampering the success of the innovation. Therefore, this study aims to measure the readiness of ICT human resources in implementing E-Government. This is conducted through the adoption of the Resource-Based View (RBV) to measure and cluster the capacity of ICT human resources based on three indicators which were Technical Capability, Management Capability, and Integrity. Moreover, these indicators are measured using the Gap Analysis method. The results obtained from 120 samples showed the mean striking gap for technical capability under Expertise (3.46) to be 2.65 and management ability under Organization (3.8) to be 2.18 where both were categorized as unprepared. This indicates that Penabal Abab Lematang Ilir District in South Sumatra needs to improve its Technical and Management Capabilities in implementing E-Government.Sunda ArianaChoirul AzimDarius AntoniTaylor & Francis Grouparticlee-governmentresource-based viewgap analysishuman resourcesBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	e-government resource-based view gap analysis human resources Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	e-government resource-based view gap analysis human resources Business HF5001-6182 Management. Industrial management HD28-70 Sunda Ariana Choirul Azim Darius Antoni Clustering of ICT human resources capacity in the implementation of E-government in expansion area: a case study from pali regency
description	The implementation of E-Government innovation has the ability to help the government reduce costs, enhance quality, save time, and improve the effectiveness and efficiency of the public services. Penukal Abab Lematang Ilir Regency is one of the new expansion areas has been implemented e-government to provide information and public transactions. However, the limited number and low quality of Human Resources in Information and Communication Technology (ICT) department are hampering the success of the innovation. Therefore, this study aims to measure the readiness of ICT human resources in implementing E-Government. This is conducted through the adoption of the Resource-Based View (RBV) to measure and cluster the capacity of ICT human resources based on three indicators which were Technical Capability, Management Capability, and Integrity. Moreover, these indicators are measured using the Gap Analysis method. The results obtained from 120 samples showed the mean striking gap for technical capability under Expertise (3.46) to be 2.65 and management ability under Organization (3.8) to be 2.18 where both were categorized as unprepared. This indicates that Penabal Abab Lematang Ilir District in South Sumatra needs to improve its Technical and Management Capabilities in implementing E-Government.
format	article
author	Sunda Ariana Choirul Azim Darius Antoni
author_facet	Sunda Ariana Choirul Azim Darius Antoni
author_sort	Sunda Ariana
title	Clustering of ICT human resources capacity in the implementation of E-government in expansion area: a case study from pali regency
title_short	Clustering of ICT human resources capacity in the implementation of E-government in expansion area: a case study from pali regency
title_full	Clustering of ICT human resources capacity in the implementation of E-government in expansion area: a case study from pali regency
title_fullStr	Clustering of ICT human resources capacity in the implementation of E-government in expansion area: a case study from pali regency
title_full_unstemmed	Clustering of ICT human resources capacity in the implementation of E-government in expansion area: a case study from pali regency
title_sort	clustering of ict human resources capacity in the implementation of e-government in expansion area: a case study from pali regency
publisher	Taylor & Francis Group
publishDate	2020
url	https://doaj.org/article/6a9b094c7008466ab0bfa13415baf340
work_keys_str_mv	AT sundaariana clusteringoficthumanresourcescapacityintheimplementationofegovernmentinexpansionareaacasestudyfrompaliregency AT choirulazim clusteringoficthumanresourcescapacityintheimplementationofegovernmentinexpansionareaacasestudyfrompaliregency AT dariusantoni clusteringoficthumanresourcescapacityintheimplementationofegovernmentinexpansionareaacasestudyfrompaliregency
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Clustering of ICT human resources capacity in the implementation of E-government in expansion area: a case study from pali regency

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