The effects of intellectual capital on information communication technology firm performance: A moderated mediation analysis of environmental uncertainty

The impact of intellectual capital on firm performance is one of the key aspects of strategic management. This is particularly crucial for firms in the high-tech or service sectors. Intellectual capital dimensions, including human, organisational and social capital, are key to developing outstanding...

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Autores principales:	Hoang Thanh Nhon, Bui Quang Thong, Ngo Quang Trung
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2020
Materias:	firm performance intellectual capital human capital social capital organisational capital environmental uncertainty mediate and moderate Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/6b0b754f2337450fb07401aeae9810fc
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spelling	oai:doaj.org-article:6b0b754f2337450fb07401aeae9810fc2021-12-02T17:01:06ZThe effects of intellectual capital on information communication technology firm performance: A moderated mediation analysis of environmental uncertainty2331-197510.1080/23311975.2020.1823584https://doaj.org/article/6b0b754f2337450fb07401aeae9810fc2020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1823584https://doaj.org/toc/2331-1975The impact of intellectual capital on firm performance is one of the key aspects of strategic management. This is particularly crucial for firms in the high-tech or service sectors. Intellectual capital dimensions, including human, organisational and social capital, are key to developing outstanding performance. From a strategic management perspective, there are still debates on the interrelationships between these dimensions, and on the moderating role of environmental uncertainty on their impacts on performance. In the context of an unstable environment like Vietnam, this study involved a survey of 350 information communication technology (ICT) firm’s directors and managers, which was used to analyse the impacts of intellectual capital dimensions on firm performance, the indirect effects of organisational capital on performance via human and social capital, and the moderating role of environmental uncertainty. Findings indicate that all dimensions of intellectual capital had direct impacts on firm performance. In addition, we found that the human and social capital mediated significantly the relationship between firm performance and organisational capital, and the environmental uncertainty moderated significantly the relationship between intellectual capital dimensions and firm performance.Hoang Thanh NhonBui Quang ThongNgo Quang TrungTaylor & Francis Grouparticlefirm performanceintellectual capitalhuman capitalsocial capitalorganisational capitalenvironmental uncertaintymediate and moderateBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	firm performance intellectual capital human capital social capital organisational capital environmental uncertainty mediate and moderate Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	firm performance intellectual capital human capital social capital organisational capital environmental uncertainty mediate and moderate Business HF5001-6182 Management. Industrial management HD28-70 Hoang Thanh Nhon Bui Quang Thong Ngo Quang Trung The effects of intellectual capital on information communication technology firm performance: A moderated mediation analysis of environmental uncertainty
description	The impact of intellectual capital on firm performance is one of the key aspects of strategic management. This is particularly crucial for firms in the high-tech or service sectors. Intellectual capital dimensions, including human, organisational and social capital, are key to developing outstanding performance. From a strategic management perspective, there are still debates on the interrelationships between these dimensions, and on the moderating role of environmental uncertainty on their impacts on performance. In the context of an unstable environment like Vietnam, this study involved a survey of 350 information communication technology (ICT) firm’s directors and managers, which was used to analyse the impacts of intellectual capital dimensions on firm performance, the indirect effects of organisational capital on performance via human and social capital, and the moderating role of environmental uncertainty. Findings indicate that all dimensions of intellectual capital had direct impacts on firm performance. In addition, we found that the human and social capital mediated significantly the relationship between firm performance and organisational capital, and the environmental uncertainty moderated significantly the relationship between intellectual capital dimensions and firm performance.
format	article
author	Hoang Thanh Nhon Bui Quang Thong Ngo Quang Trung
author_facet	Hoang Thanh Nhon Bui Quang Thong Ngo Quang Trung
author_sort	Hoang Thanh Nhon
title	The effects of intellectual capital on information communication technology firm performance: A moderated mediation analysis of environmental uncertainty
title_short	The effects of intellectual capital on information communication technology firm performance: A moderated mediation analysis of environmental uncertainty
title_full	The effects of intellectual capital on information communication technology firm performance: A moderated mediation analysis of environmental uncertainty
title_fullStr	The effects of intellectual capital on information communication technology firm performance: A moderated mediation analysis of environmental uncertainty
title_full_unstemmed	The effects of intellectual capital on information communication technology firm performance: A moderated mediation analysis of environmental uncertainty
title_sort	effects of intellectual capital on information communication technology firm performance: a moderated mediation analysis of environmental uncertainty
publisher	Taylor & Francis Group
publishDate	2020
url	https://doaj.org/article/6b0b754f2337450fb07401aeae9810fc
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The effects of intellectual capital on information communication technology firm performance: A moderated mediation analysis of environmental uncertainty

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