Perbandingan Metode TF-ABS dan TF-IDF Pada Klasifikasi Teks Helpdesk Menggunakan K-Nearest Neighbor
Distribution of tickets to the destination unit is a very important function in the helpdesk application, but the process of distributing tickets manually by admin officers has drawbacks, namely ticket distribution errors can occur and increase ticket completion time if the number of tickets is larg...
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| Autores principales: | , |
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| Formato: | article |
| Lenguaje: | ID |
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Ikatan Ahli Indormatika Indonesia
2021
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| Acceso en línea: | https://doaj.org/article/6c203faf34ea4306ad7fdbb0a8c24513 |
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