Outcomes and Critical Factors for Successful Implementation of Organizational Health Literacy Interventions: A Scoping Review

Organizational health literacy (OHL)-interventions can reduce inequality and demands in health care encountered by patients. However, an overview of their impact and critical factors for organization-wide implementation is lacking. The aim of this scoping review is to summarize the evidence on: (1)...

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Autores principales: Marise S. Kaper, Jane Sixsmith, Sijmen A. Reijneveld, Andrea F. de Winter
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Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/6c783e161a89443e8b05e33c33017ee9
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spelling oai:doaj.org-article:6c783e161a89443e8b05e33c33017ee92021-11-25T17:49:20ZOutcomes and Critical Factors for Successful Implementation of Organizational Health Literacy Interventions: A Scoping Review10.3390/ijerph1822119061660-46011661-7827https://doaj.org/article/6c783e161a89443e8b05e33c33017ee92021-11-01T00:00:00Zhttps://www.mdpi.com/1660-4601/18/22/11906https://doaj.org/toc/1661-7827https://doaj.org/toc/1660-4601Organizational health literacy (OHL)-interventions can reduce inequality and demands in health care encountered by patients. However, an overview of their impact and critical factors for organization-wide implementation is lacking. The aim of this scoping review is to summarize the evidence on: (1) the outcomes of OHL-interventions at patient, professional and organizational levels; and (2) the factors and strategies that affect implementation and outcomes of OHL-interventions. We reviewed empirical studies following the five-stage framework of Arksey and O’Malley. The databases Scopus, PubMed, PsychInfo and CINAHL were searched from 1 January 2010 to 31 December 2019, focusing on OHL-interventions using terms related to “health literacy”, “health care organization” and “intervention characteristics”. After a full-text review, we selected 24 descriptive stu-dies. Of these, 23 studies reported health literacy problems in relation to OHL-assessment tools. Nine out of thirteen studies reported that the use of interventions resulted in positive changes on OHL-domains regarding comprehensible communication, professionals’ competencies and practices, and strategic organizational changes. Organization-wide OHL-interventions resulted in some improvement of patient outcomes but evidence was scarce. Critical factors for organization-wide implementation of OHL-interventions were leadership support, top-down and bottom-up approaches, a change champion, and staff commitment. Organization-wide interventions lead to more positive change on OHL-domains, but evidence regarding OHL-outcomes needs strengthening.Marise S. KaperJane SixsmithSijmen A. ReijneveldAndrea F. de WinterMDPI AGarticlehealth literacyorganization and administrationhealth care settingsorganizational innovationcultureprogram developmentMedicineRENInternational Journal of Environmental Research and Public Health, Vol 18, Iss 11906, p 11906 (2021)
institution DOAJ
collection DOAJ
language EN
topic health literacy
organization and administration
health care settings
organizational innovation
culture
program development
Medicine
R
spellingShingle health literacy
organization and administration
health care settings
organizational innovation
culture
program development
Medicine
R
Marise S. Kaper
Jane Sixsmith
Sijmen A. Reijneveld
Andrea F. de Winter
Outcomes and Critical Factors for Successful Implementation of Organizational Health Literacy Interventions: A Scoping Review
description Organizational health literacy (OHL)-interventions can reduce inequality and demands in health care encountered by patients. However, an overview of their impact and critical factors for organization-wide implementation is lacking. The aim of this scoping review is to summarize the evidence on: (1) the outcomes of OHL-interventions at patient, professional and organizational levels; and (2) the factors and strategies that affect implementation and outcomes of OHL-interventions. We reviewed empirical studies following the five-stage framework of Arksey and O’Malley. The databases Scopus, PubMed, PsychInfo and CINAHL were searched from 1 January 2010 to 31 December 2019, focusing on OHL-interventions using terms related to “health literacy”, “health care organization” and “intervention characteristics”. After a full-text review, we selected 24 descriptive stu-dies. Of these, 23 studies reported health literacy problems in relation to OHL-assessment tools. Nine out of thirteen studies reported that the use of interventions resulted in positive changes on OHL-domains regarding comprehensible communication, professionals’ competencies and practices, and strategic organizational changes. Organization-wide OHL-interventions resulted in some improvement of patient outcomes but evidence was scarce. Critical factors for organization-wide implementation of OHL-interventions were leadership support, top-down and bottom-up approaches, a change champion, and staff commitment. Organization-wide interventions lead to more positive change on OHL-domains, but evidence regarding OHL-outcomes needs strengthening.
format article
author Marise S. Kaper
Jane Sixsmith
Sijmen A. Reijneveld
Andrea F. de Winter
author_facet Marise S. Kaper
Jane Sixsmith
Sijmen A. Reijneveld
Andrea F. de Winter
author_sort Marise S. Kaper
title Outcomes and Critical Factors for Successful Implementation of Organizational Health Literacy Interventions: A Scoping Review
title_short Outcomes and Critical Factors for Successful Implementation of Organizational Health Literacy Interventions: A Scoping Review
title_full Outcomes and Critical Factors for Successful Implementation of Organizational Health Literacy Interventions: A Scoping Review
title_fullStr Outcomes and Critical Factors for Successful Implementation of Organizational Health Literacy Interventions: A Scoping Review
title_full_unstemmed Outcomes and Critical Factors for Successful Implementation of Organizational Health Literacy Interventions: A Scoping Review
title_sort outcomes and critical factors for successful implementation of organizational health literacy interventions: a scoping review
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/6c783e161a89443e8b05e33c33017ee9
work_keys_str_mv AT mariseskaper outcomesandcriticalfactorsforsuccessfulimplementationoforganizationalhealthliteracyinterventionsascopingreview
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AT sijmenareijneveld outcomesandcriticalfactorsforsuccessfulimplementationoforganizationalhealthliteracyinterventionsascopingreview
AT andreafdewinter outcomesandcriticalfactorsforsuccessfulimplementationoforganizationalhealthliteracyinterventionsascopingreview
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