Meeting by text or video-chat: Effects on confidence and performance

How does the way people first interact affect communicative effectiveness? Does it matter if you meet someone via video-chat first or via text first? In Study 1, attitudes towards three common communication media were surveyed. In general, respondents preferred face-to-face interactions and messagin...

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Autores principales: Vanessa Y. Oviedo, Jean E. Fox Tree
Formato: article
Lenguaje:EN
Publicado: Elsevier 2021
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Acceso en línea:https://doaj.org/article/6c96b353a91e41549e04623309bebd5a
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spelling oai:doaj.org-article:6c96b353a91e41549e04623309bebd5a2021-12-01T05:03:41ZMeeting by text or video-chat: Effects on confidence and performance2451-958810.1016/j.chbr.2021.100054https://doaj.org/article/6c96b353a91e41549e04623309bebd5a2021-01-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S2451958821000026https://doaj.org/toc/2451-9588How does the way people first interact affect communicative effectiveness? Does it matter if you meet someone via video-chat first or via text first? In Study 1, attitudes towards three common communication media were surveyed. In general, respondents preferred face-to-face interactions and messaging platforms over phone calls. In Study 2, participants first met via either video-chat or messaging, and then switched to the other modality. Dyads who met first via text performed worse on an anagram task than those who met first via video. However, those who met first via text were more confident in their performance. How people first get to know each other impacts how they feel about their conversations and how effectively they work together.Vanessa Y. OviedoJean E. Fox TreeElsevierarticleHyperpersonal communicationModality switchingConversational confidenceCommunicative effectivenessSpontaneous writingElectronic computers. Computer scienceQA75.5-76.95PsychologyBF1-990ENComputers in Human Behavior Reports, Vol 3, Iss , Pp 100054- (2021)
institution DOAJ
collection DOAJ
language EN
topic Hyperpersonal communication
Modality switching
Conversational confidence
Communicative effectiveness
Spontaneous writing
Electronic computers. Computer science
QA75.5-76.95
Psychology
BF1-990
spellingShingle Hyperpersonal communication
Modality switching
Conversational confidence
Communicative effectiveness
Spontaneous writing
Electronic computers. Computer science
QA75.5-76.95
Psychology
BF1-990
Vanessa Y. Oviedo
Jean E. Fox Tree
Meeting by text or video-chat: Effects on confidence and performance
description How does the way people first interact affect communicative effectiveness? Does it matter if you meet someone via video-chat first or via text first? In Study 1, attitudes towards three common communication media were surveyed. In general, respondents preferred face-to-face interactions and messaging platforms over phone calls. In Study 2, participants first met via either video-chat or messaging, and then switched to the other modality. Dyads who met first via text performed worse on an anagram task than those who met first via video. However, those who met first via text were more confident in their performance. How people first get to know each other impacts how they feel about their conversations and how effectively they work together.
format article
author Vanessa Y. Oviedo
Jean E. Fox Tree
author_facet Vanessa Y. Oviedo
Jean E. Fox Tree
author_sort Vanessa Y. Oviedo
title Meeting by text or video-chat: Effects on confidence and performance
title_short Meeting by text or video-chat: Effects on confidence and performance
title_full Meeting by text or video-chat: Effects on confidence and performance
title_fullStr Meeting by text or video-chat: Effects on confidence and performance
title_full_unstemmed Meeting by text or video-chat: Effects on confidence and performance
title_sort meeting by text or video-chat: effects on confidence and performance
publisher Elsevier
publishDate 2021
url https://doaj.org/article/6c96b353a91e41549e04623309bebd5a
work_keys_str_mv AT vanessayoviedo meetingbytextorvideochateffectsonconfidenceandperformance
AT jeanefoxtree meetingbytextorvideochateffectsonconfidenceandperformance
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