Meeting by text or video-chat: Effects on confidence and performance
How does the way people first interact affect communicative effectiveness? Does it matter if you meet someone via video-chat first or via text first? In Study 1, attitudes towards three common communication media were surveyed. In general, respondents preferred face-to-face interactions and messagin...
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2021
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oai:doaj.org-article:6c96b353a91e41549e04623309bebd5a2021-12-01T05:03:41ZMeeting by text or video-chat: Effects on confidence and performance2451-958810.1016/j.chbr.2021.100054https://doaj.org/article/6c96b353a91e41549e04623309bebd5a2021-01-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S2451958821000026https://doaj.org/toc/2451-9588How does the way people first interact affect communicative effectiveness? Does it matter if you meet someone via video-chat first or via text first? In Study 1, attitudes towards three common communication media were surveyed. In general, respondents preferred face-to-face interactions and messaging platforms over phone calls. In Study 2, participants first met via either video-chat or messaging, and then switched to the other modality. Dyads who met first via text performed worse on an anagram task than those who met first via video. However, those who met first via text were more confident in their performance. How people first get to know each other impacts how they feel about their conversations and how effectively they work together.Vanessa Y. OviedoJean E. Fox TreeElsevierarticleHyperpersonal communicationModality switchingConversational confidenceCommunicative effectivenessSpontaneous writingElectronic computers. Computer scienceQA75.5-76.95PsychologyBF1-990ENComputers in Human Behavior Reports, Vol 3, Iss , Pp 100054- (2021) |
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Hyperpersonal communication Modality switching Conversational confidence Communicative effectiveness Spontaneous writing Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990 |
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Hyperpersonal communication Modality switching Conversational confidence Communicative effectiveness Spontaneous writing Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990 Vanessa Y. Oviedo Jean E. Fox Tree Meeting by text or video-chat: Effects on confidence and performance |
description |
How does the way people first interact affect communicative effectiveness? Does it matter if you meet someone via video-chat first or via text first? In Study 1, attitudes towards three common communication media were surveyed. In general, respondents preferred face-to-face interactions and messaging platforms over phone calls. In Study 2, participants first met via either video-chat or messaging, and then switched to the other modality. Dyads who met first via text performed worse on an anagram task than those who met first via video. However, those who met first via text were more confident in their performance. How people first get to know each other impacts how they feel about their conversations and how effectively they work together. |
format |
article |
author |
Vanessa Y. Oviedo Jean E. Fox Tree |
author_facet |
Vanessa Y. Oviedo Jean E. Fox Tree |
author_sort |
Vanessa Y. Oviedo |
title |
Meeting by text or video-chat: Effects on confidence and performance |
title_short |
Meeting by text or video-chat: Effects on confidence and performance |
title_full |
Meeting by text or video-chat: Effects on confidence and performance |
title_fullStr |
Meeting by text or video-chat: Effects on confidence and performance |
title_full_unstemmed |
Meeting by text or video-chat: Effects on confidence and performance |
title_sort |
meeting by text or video-chat: effects on confidence and performance |
publisher |
Elsevier |
publishDate |
2021 |
url |
https://doaj.org/article/6c96b353a91e41549e04623309bebd5a |
work_keys_str_mv |
AT vanessayoviedo meetingbytextorvideochateffectsonconfidenceandperformance AT jeanefoxtree meetingbytextorvideochateffectsonconfidenceandperformance |
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1718405546180083712 |