Identifying the values associated with users’ behavior towards anonymity tools through means-end analysis

Concerns about privacy and frustration over censorship and content blocking urge a great number of users to use privacy enhancing products. This research focuses on anonymity tools, as a Privacy Enhancing Technology (PET), investigating the human values associated with users’ behavior towards them....

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Autores principales: Andreas Skalkos, Aggeliki Tsohou, Maria Karyda, Spyros Kokolakis
Formato: article
Lenguaje:EN
Publicado: Elsevier 2020
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Acceso en línea:https://doaj.org/article/6cb3da8cbb7648f9bd632c64cc349fe0
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spelling oai:doaj.org-article:6cb3da8cbb7648f9bd632c64cc349fe02021-12-01T05:03:30ZIdentifying the values associated with users’ behavior towards anonymity tools through means-end analysis2451-958810.1016/j.chbr.2020.100034https://doaj.org/article/6cb3da8cbb7648f9bd632c64cc349fe02020-08-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S2451958820300348https://doaj.org/toc/2451-9588Concerns about privacy and frustration over censorship and content blocking urge a great number of users to use privacy enhancing products. This research focuses on anonymity tools, as a Privacy Enhancing Technology (PET), investigating the human values associated with users’ behavior towards them. We use means-end analysis, a methodology we consider to be appropriate for investigating users’ conceptions and incentives that determine acceptance and use of anonymity tools. In this context we use the laddering technique, a qualitative method based on in-depth interviews, to identify the chains of attribute-consequence-value of anonymity tools users and to construct a Hierarchical Value Map. The results show that freedom, personal privacy, economic prosperity, professional development and fear-free living are the core values users achieve as a result of anonymity tools use. The aim of our research is to provide insights and enhance understanding of anonymity tools users’ behavior, which we expect to benefit both researchers and software engineers to design more effective tools.Andreas SkalkosAggeliki TsohouMaria KarydaSpyros KokolakisElsevierarticlePETsAnonymity toolsMeans-end analysisLaddering interviewValuesElectronic computers. Computer scienceQA75.5-76.95PsychologyBF1-990ENComputers in Human Behavior Reports, Vol 2, Iss , Pp 100034- (2020)
institution DOAJ
collection DOAJ
language EN
topic PETs
Anonymity tools
Means-end analysis
Laddering interview
Values
Electronic computers. Computer science
QA75.5-76.95
Psychology
BF1-990
spellingShingle PETs
Anonymity tools
Means-end analysis
Laddering interview
Values
Electronic computers. Computer science
QA75.5-76.95
Psychology
BF1-990
Andreas Skalkos
Aggeliki Tsohou
Maria Karyda
Spyros Kokolakis
Identifying the values associated with users’ behavior towards anonymity tools through means-end analysis
description Concerns about privacy and frustration over censorship and content blocking urge a great number of users to use privacy enhancing products. This research focuses on anonymity tools, as a Privacy Enhancing Technology (PET), investigating the human values associated with users’ behavior towards them. We use means-end analysis, a methodology we consider to be appropriate for investigating users’ conceptions and incentives that determine acceptance and use of anonymity tools. In this context we use the laddering technique, a qualitative method based on in-depth interviews, to identify the chains of attribute-consequence-value of anonymity tools users and to construct a Hierarchical Value Map. The results show that freedom, personal privacy, economic prosperity, professional development and fear-free living are the core values users achieve as a result of anonymity tools use. The aim of our research is to provide insights and enhance understanding of anonymity tools users’ behavior, which we expect to benefit both researchers and software engineers to design more effective tools.
format article
author Andreas Skalkos
Aggeliki Tsohou
Maria Karyda
Spyros Kokolakis
author_facet Andreas Skalkos
Aggeliki Tsohou
Maria Karyda
Spyros Kokolakis
author_sort Andreas Skalkos
title Identifying the values associated with users’ behavior towards anonymity tools through means-end analysis
title_short Identifying the values associated with users’ behavior towards anonymity tools through means-end analysis
title_full Identifying the values associated with users’ behavior towards anonymity tools through means-end analysis
title_fullStr Identifying the values associated with users’ behavior towards anonymity tools through means-end analysis
title_full_unstemmed Identifying the values associated with users’ behavior towards anonymity tools through means-end analysis
title_sort identifying the values associated with users’ behavior towards anonymity tools through means-end analysis
publisher Elsevier
publishDate 2020
url https://doaj.org/article/6cb3da8cbb7648f9bd632c64cc349fe0
work_keys_str_mv AT andreasskalkos identifyingthevaluesassociatedwithusersbehaviortowardsanonymitytoolsthroughmeansendanalysis
AT aggelikitsohou identifyingthevaluesassociatedwithusersbehaviortowardsanonymitytoolsthroughmeansendanalysis
AT mariakaryda identifyingthevaluesassociatedwithusersbehaviortowardsanonymitytoolsthroughmeansendanalysis
AT spyroskokolakis identifyingthevaluesassociatedwithusersbehaviortowardsanonymitytoolsthroughmeansendanalysis
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