Patient Loyalty in the HospitalPatient Relationship: The Mediating Role of Social Media
This study aimed to investigate role of social media on patient loyalty. Based on related literature review, for assessing patient loyalty, a measurement scale, testing satisfaction shared by patient through social media, patient trust, strength of hospital-patient communication on social media, and...
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| Autores principales: | , , |
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| Formato: | article |
| Lenguaje: | EN TR |
| Publicado: |
Erciyes University
2019
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/6d114b52012f45909ffab4125dfeb0db |
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