Quality of the health care network: evaluation by the patient with Diabetes Mellitus

Introduction: Diabetes Mellitus (DM) is a common chronic condition that needs an organized and qualified health care network to provide appropriate prevention and treatment of this condition. These investigation mains to assess the quality of health care network according to the perception of patie...

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Autores principales:	Nayara R. Baldoni, Claudia L. Oliveira, Alex M. Neves, Bruno M. Silva, Carolina S. Penha, Gilson S. Santos, Marcella L. Duarte, Samuel B. Santos, Clareci S. Cardoso
Formato:	article
Lenguaje:	EN PT
Publicado:	Sociedade Brasileira de Farmácia Hospitalar e Serviços de Saúde 2020
Materias:	Public aspects of medicine RA1-1270 Pharmacy and materia medica RS1-441 Therapeutics. Pharmacology RM1-950
Acceso en línea:	https://doaj.org/article/6f3d820914434740b1d28c62b2ecff65
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spelling	oai:doaj.org-article:6f3d820914434740b1d28c62b2ecff652021-11-28T02:45:28ZQuality of the health care network: evaluation by the patient with Diabetes Mellitus10.30968/rbfhss.2019.104.03592179-59242316-7750https://doaj.org/article/6f3d820914434740b1d28c62b2ecff652020-04-01T00:00:00Zhttps://www.rbfhss.org.br/sbrafh/article/view/359https://doaj.org/toc/2179-5924https://doaj.org/toc/2316-7750 Introduction: Diabetes Mellitus (DM) is a common chronic condition that needs an organized and qualified health care network to provide appropriate prevention and treatment of this condition. These investigation mains to assess the quality of health care network according to the perception of patients diagnosed with DM. Method: It was conducted a cross-sectional study inside a cohort follow-up. Primary health care users were interviewed to evaluate quality of the health care network using the Patient Assessment of Care for Chronic Conditions scale. Clinical and socio demographic information was collected. Results: A total of 24 patients was interviewed, and the overall score of scale was 2.25 (1-5). When the patients were classified by groups based on the control of the DM, the overall score for those with controlled diabetes was lower (2.11) than the group of participants with not controlled diabetes (2.66). Discussion: It was found a low global evaluation of the health care network by the patients. This finding can be related with a low health literacy by the patients included in this evaluation. Conclusion: The lack of a health care network for chronic conditions acting in a coordinated care can compromised the quality of care provided to DM patients, as noted by the low overall scores of evaluations. A more positive assessment among patients not controlled in their glycemic level may reflect an incipient health literacy these patients. Nayara R. BaldoniClaudia L. OliveiraAlex M. NevesBruno M. SilvaCarolina S. PenhaGilson S. SantosMarcella L. DuarteSamuel B. SantosClareci S. CardosoSociedade Brasileira de Farmácia Hospitalar e Serviços de SaúdearticlePublic aspects of medicineRA1-1270Pharmacy and materia medicaRS1-441Therapeutics. PharmacologyRM1-950ENPTRevista Brasileira de Farmácia Hospitalar e Serviços de Saúde, Vol 10, Iss 4 (2020)
institution	DOAJ
collection	DOAJ
language	EN PT
topic	Public aspects of medicine RA1-1270 Pharmacy and materia medica RS1-441 Therapeutics. Pharmacology RM1-950
spellingShingle	Public aspects of medicine RA1-1270 Pharmacy and materia medica RS1-441 Therapeutics. Pharmacology RM1-950 Nayara R. Baldoni Claudia L. Oliveira Alex M. Neves Bruno M. Silva Carolina S. Penha Gilson S. Santos Marcella L. Duarte Samuel B. Santos Clareci S. Cardoso Quality of the health care network: evaluation by the patient with Diabetes Mellitus
description	Introduction: Diabetes Mellitus (DM) is a common chronic condition that needs an organized and qualified health care network to provide appropriate prevention and treatment of this condition. These investigation mains to assess the quality of health care network according to the perception of patients diagnosed with DM. Method: It was conducted a cross-sectional study inside a cohort follow-up. Primary health care users were interviewed to evaluate quality of the health care network using the Patient Assessment of Care for Chronic Conditions scale. Clinical and socio demographic information was collected. Results: A total of 24 patients was interviewed, and the overall score of scale was 2.25 (1-5). When the patients were classified by groups based on the control of the DM, the overall score for those with controlled diabetes was lower (2.11) than the group of participants with not controlled diabetes (2.66). Discussion: It was found a low global evaluation of the health care network by the patients. This finding can be related with a low health literacy by the patients included in this evaluation. Conclusion: The lack of a health care network for chronic conditions acting in a coordinated care can compromised the quality of care provided to DM patients, as noted by the low overall scores of evaluations. A more positive assessment among patients not controlled in their glycemic level may reflect an incipient health literacy these patients.
format	article
author	Nayara R. Baldoni Claudia L. Oliveira Alex M. Neves Bruno M. Silva Carolina S. Penha Gilson S. Santos Marcella L. Duarte Samuel B. Santos Clareci S. Cardoso
author_facet	Nayara R. Baldoni Claudia L. Oliveira Alex M. Neves Bruno M. Silva Carolina S. Penha Gilson S. Santos Marcella L. Duarte Samuel B. Santos Clareci S. Cardoso
author_sort	Nayara R. Baldoni
title	Quality of the health care network: evaluation by the patient with Diabetes Mellitus
title_short	Quality of the health care network: evaluation by the patient with Diabetes Mellitus
title_full	Quality of the health care network: evaluation by the patient with Diabetes Mellitus
title_fullStr	Quality of the health care network: evaluation by the patient with Diabetes Mellitus
title_full_unstemmed	Quality of the health care network: evaluation by the patient with Diabetes Mellitus
title_sort	quality of the health care network: evaluation by the patient with diabetes mellitus
publisher	Sociedade Brasileira de Farmácia Hospitalar e Serviços de Saúde
publishDate	2020
url	https://doaj.org/article/6f3d820914434740b1d28c62b2ecff65
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Quality of the health care network: evaluation by the patient with Diabetes Mellitus

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