Towards a cashless society: Use of electronic payment devices among generation Z

Nowadays, transactions on e-commerce platforms (e-payment) utilizing a credit card are popular. Using credit cards for electronic purchases over the Internet is much different from offline purchases in traditional stores; only online transactions do not include either physical credit card o...

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Auteurs principaux:	Raden Aswin Rahadi, Yunieta Anny Nainggolan, Kurnia Fajar Afgani, Mohd Yusoff Yusliza, Juhari Noor Faezah, Thurasamy Ramayah, Jumadil Saputra, Zikri Muhammad, Khalid Farooq, Chyntia Angelina
Format:	article
Langue:	EN
Publié:	Growing Science 2022
Sujets:	Social Sciences H Management. Industrial management HD28-70
Accès en ligne:	https://doaj.org/article/6f8daa35eb974e6d9e4b7c315663b069
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spelling	oai:doaj.org-article:6f8daa35eb974e6d9e4b7c315663b0692021-11-10T14:30:41ZTowards a cashless society: Use of electronic payment devices among generation Z2561-81482561-815610.5267/j.ijdns.2021.9.014https://doaj.org/article/6f8daa35eb974e6d9e4b7c315663b0692022-01-01T00:00:00Zhttp://www.growingscience.com/ijds/Vol6/ijdns_2021_76.pdfhttps://doaj.org/toc/2561-8148https://doaj.org/toc/2561-8156 Nowadays, transactions on e-commerce platforms (e-payment) utilizing a credit card are popular. Using credit cards for electronic purchases over the Internet is much different from offline purchases in traditional stores; only online transactions do not include either physical credit card or a signature. The e-payment has become a common mode of payment for online transactions made. It is an electronic billing system that gives clients the ability to make payments using the Internet. The objective of this paper was to analyze the associations among continuance intention e-payment, effort expectancy, facilitating conditions, performance expectancy, social influence, and actual usage of e-payment. The data was tested empirically on data collected from 667 Generation Z e-payment users in Malaysia. The results found that facilitating conditions, performance expectancy, and social influence impacted the actual usage of e-payment. Surprisingly, effort expectancy was not significantly associated with the actual e-payment usage. The findings of this study have several implications for managers and point the way towards future research. No prior empirical study has investigated the role of the Unified Theory of Acceptance and Use of Technology model on e-payment usage among Generation Z in Malaysia to the best of the authors’ knowledge. These results provide valuable contributions that can help decision-makers formulate or adjust their strategies associated with e-payments.Raden Aswin RahadiYunieta Anny NainggolanKurnia Fajar AfganiMohd Yusoff Yusliza Juhari Noor FaezahThurasamy RamayahJumadil SaputraZikri MuhammadKhalid FarooqChyntia AngelinaGrowing SciencearticleSocial SciencesHManagement. Industrial managementHD28-70ENInternational Journal of Data and Network Science, Vol 6, Iss 1, Pp 137-146 (2022)
institution	DOAJ
collection	DOAJ
language	EN
topic	Social Sciences H Management. Industrial management HD28-70
spellingShingle	Social Sciences H Management. Industrial management HD28-70 Raden Aswin Rahadi Yunieta Anny Nainggolan Kurnia Fajar Afgani Mohd Yusoff Yusliza Juhari Noor Faezah Thurasamy Ramayah Jumadil Saputra Zikri Muhammad Khalid Farooq Chyntia Angelina Towards a cashless society: Use of electronic payment devices among generation Z
description	Nowadays, transactions on e-commerce platforms (e-payment) utilizing a credit card are popular. Using credit cards for electronic purchases over the Internet is much different from offline purchases in traditional stores; only online transactions do not include either physical credit card or a signature. The e-payment has become a common mode of payment for online transactions made. It is an electronic billing system that gives clients the ability to make payments using the Internet. The objective of this paper was to analyze the associations among continuance intention e-payment, effort expectancy, facilitating conditions, performance expectancy, social influence, and actual usage of e-payment. The data was tested empirically on data collected from 667 Generation Z e-payment users in Malaysia. The results found that facilitating conditions, performance expectancy, and social influence impacted the actual usage of e-payment. Surprisingly, effort expectancy was not significantly associated with the actual e-payment usage. The findings of this study have several implications for managers and point the way towards future research. No prior empirical study has investigated the role of the Unified Theory of Acceptance and Use of Technology model on e-payment usage among Generation Z in Malaysia to the best of the authors’ knowledge. These results provide valuable contributions that can help decision-makers formulate or adjust their strategies associated with e-payments.
format	article
author	Raden Aswin Rahadi Yunieta Anny Nainggolan Kurnia Fajar Afgani Mohd Yusoff Yusliza Juhari Noor Faezah Thurasamy Ramayah Jumadil Saputra Zikri Muhammad Khalid Farooq Chyntia Angelina
author_facet	Raden Aswin Rahadi Yunieta Anny Nainggolan Kurnia Fajar Afgani Mohd Yusoff Yusliza Juhari Noor Faezah Thurasamy Ramayah Jumadil Saputra Zikri Muhammad Khalid Farooq Chyntia Angelina
author_sort	Raden Aswin Rahadi
title	Towards a cashless society: Use of electronic payment devices among generation Z
title_short	Towards a cashless society: Use of electronic payment devices among generation Z
title_full	Towards a cashless society: Use of electronic payment devices among generation Z
title_fullStr	Towards a cashless society: Use of electronic payment devices among generation Z
title_full_unstemmed	Towards a cashless society: Use of electronic payment devices among generation Z
title_sort	towards a cashless society: use of electronic payment devices among generation z
publisher	Growing Science
publishDate	2022
url	https://doaj.org/article/6f8daa35eb974e6d9e4b7c315663b069
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Towards a cashless society: Use of electronic payment devices among generation Z

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