Usability of Virtual Visits for the Routine Clinical Care of Trans Youth during the COVID-19 Pandemic: Youth and Caregiver Perspectives

We evaluated families’ perspectives on the usability of virtual visits for routine gender care for trans youth during the COVID-19 pandemic. An online survey, which included a validated telehealth usability questionnaire, was sent to families who had a virtual Gender Clinic visit between March and A...

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Autores principales:	Carolina Silva, Alex Fung, Michael A. Irvine, Shabnam Ziabakhsh, Brenden E. Hursh
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	transgender health services for transgender persons adolescents telemedicine virtual patient satisfaction Medicine R
Acceso en línea:	https://doaj.org/article/70250fdfe121459f9d608695487d914b
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spelling	oai:doaj.org-article:70250fdfe121459f9d608695487d914b2021-11-11T16:27:53ZUsability of Virtual Visits for the Routine Clinical Care of Trans Youth during the COVID-19 Pandemic: Youth and Caregiver Perspectives10.3390/ijerph1821113211660-46011661-7827https://doaj.org/article/70250fdfe121459f9d608695487d914b2021-10-01T00:00:00Zhttps://www.mdpi.com/1660-4601/18/21/11321https://doaj.org/toc/1661-7827https://doaj.org/toc/1660-4601We evaluated families’ perspectives on the usability of virtual visits for routine gender care for trans youth during the COVID-19 pandemic. An online survey, which included a validated telehealth usability questionnaire, was sent to families who had a virtual Gender Clinic visit between March and August 2020. A total of 87 participants completed the survey (28 trans youth, 59 caregivers). Overall, usability was rated highly, with mean scores between “quite a bit” and “completely” in all categories (usefulness, ease of use, interface and interaction quality, reliability, and satisfaction). Caregivers reported higher usability scores compared to trans youth [mean (SD) 3.43 (0.80) vs. 3.12 (0.93), <i>p</i> = 0.01]. All families felt that virtual visits provided for their healthcare needs. A total of 100% of youth and caregivers described virtual appointments as safer or as safe as in-person visits. A total of 94% of participants would like virtual visits after the pandemic; families would choose a mean of two virtual and one yearly in-person visit with a multidisciplinary team. Overall, virtual gender visits for trans youth had impressive usability. Participants perceived virtual visits to be safe. For the future, a combination of virtual and in-person multidisciplinary visits is the most desired model.Carolina SilvaAlex FungMichael A. IrvineShabnam ZiabakhshBrenden E. HurshMDPI AGarticletransgenderhealth services for transgender personsadolescentstelemedicinevirtualpatient satisfactionMedicineRENInternational Journal of Environmental Research and Public Health, Vol 18, Iss 11321, p 11321 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	transgender health services for transgender persons adolescents telemedicine virtual patient satisfaction Medicine R
spellingShingle	transgender health services for transgender persons adolescents telemedicine virtual patient satisfaction Medicine R Carolina Silva Alex Fung Michael A. Irvine Shabnam Ziabakhsh Brenden E. Hursh Usability of Virtual Visits for the Routine Clinical Care of Trans Youth during the COVID-19 Pandemic: Youth and Caregiver Perspectives
description	We evaluated families’ perspectives on the usability of virtual visits for routine gender care for trans youth during the COVID-19 pandemic. An online survey, which included a validated telehealth usability questionnaire, was sent to families who had a virtual Gender Clinic visit between March and August 2020. A total of 87 participants completed the survey (28 trans youth, 59 caregivers). Overall, usability was rated highly, with mean scores between “quite a bit” and “completely” in all categories (usefulness, ease of use, interface and interaction quality, reliability, and satisfaction). Caregivers reported higher usability scores compared to trans youth [mean (SD) 3.43 (0.80) vs. 3.12 (0.93), <i>p</i> = 0.01]. All families felt that virtual visits provided for their healthcare needs. A total of 100% of youth and caregivers described virtual appointments as safer or as safe as in-person visits. A total of 94% of participants would like virtual visits after the pandemic; families would choose a mean of two virtual and one yearly in-person visit with a multidisciplinary team. Overall, virtual gender visits for trans youth had impressive usability. Participants perceived virtual visits to be safe. For the future, a combination of virtual and in-person multidisciplinary visits is the most desired model.
format	article
author	Carolina Silva Alex Fung Michael A. Irvine Shabnam Ziabakhsh Brenden E. Hursh
author_facet	Carolina Silva Alex Fung Michael A. Irvine Shabnam Ziabakhsh Brenden E. Hursh
author_sort	Carolina Silva
title	Usability of Virtual Visits for the Routine Clinical Care of Trans Youth during the COVID-19 Pandemic: Youth and Caregiver Perspectives
title_short	Usability of Virtual Visits for the Routine Clinical Care of Trans Youth during the COVID-19 Pandemic: Youth and Caregiver Perspectives
title_full	Usability of Virtual Visits for the Routine Clinical Care of Trans Youth during the COVID-19 Pandemic: Youth and Caregiver Perspectives
title_fullStr	Usability of Virtual Visits for the Routine Clinical Care of Trans Youth during the COVID-19 Pandemic: Youth and Caregiver Perspectives
title_full_unstemmed	Usability of Virtual Visits for the Routine Clinical Care of Trans Youth during the COVID-19 Pandemic: Youth and Caregiver Perspectives
title_sort	usability of virtual visits for the routine clinical care of trans youth during the covid-19 pandemic: youth and caregiver perspectives
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/70250fdfe121459f9d608695487d914b
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Usability of Virtual Visits for the Routine Clinical Care of Trans Youth during the COVID-19 Pandemic: Youth and Caregiver Perspectives

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