Experimental evidence that apologies promote forgiveness by communicating relationship value
Abstract Robust evidence supports the importance of apologies for promoting forgiveness. Yet less is known about how apologies exert their effects. Here, we focus on their potential to promote forgiveness by way of increasing perceptions of relationship value. We used a method for directly testing t...
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Nature Portfolio
2021
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oai:doaj.org-article:70d71c6d65eb4d4bb50c2319abfe611c2021-12-02T17:14:23ZExperimental evidence that apologies promote forgiveness by communicating relationship value10.1038/s41598-021-92373-y2045-2322https://doaj.org/article/70d71c6d65eb4d4bb50c2319abfe611c2021-06-01T00:00:00Zhttps://doi.org/10.1038/s41598-021-92373-yhttps://doaj.org/toc/2045-2322Abstract Robust evidence supports the importance of apologies for promoting forgiveness. Yet less is known about how apologies exert their effects. Here, we focus on their potential to promote forgiveness by way of increasing perceptions of relationship value. We used a method for directly testing these causal claims by manipulating both the independent variable and the proposed mediator. Namely, we use a 2 (Apology: yes vs. no) × 2 (Value: high vs. low) concurrent double-randomization design to test whether apologies cause forgiveness by affecting the same causal pathway as relationship value. In addition to supporting this causal claim, we also find that apologies had weaker effects on forgiveness when received from high-value transgressors, suggesting that the forgiveness-relevant information provided by apologies is redundant with relationship value. Taken together, these findings from a rigorous methodological paradigm help us parse out how apologies promote relationship repair.Daniel E. ForsterJoseph BillingsleyJeni L. BurnetteDebra LiebermanYohsuke OhtsuboMichael E. McCulloughNature PortfolioarticleMedicineRScienceQENScientific Reports, Vol 11, Iss 1, Pp 1-14 (2021) |
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Medicine R Science Q Daniel E. Forster Joseph Billingsley Jeni L. Burnette Debra Lieberman Yohsuke Ohtsubo Michael E. McCullough Experimental evidence that apologies promote forgiveness by communicating relationship value |
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Abstract Robust evidence supports the importance of apologies for promoting forgiveness. Yet less is known about how apologies exert their effects. Here, we focus on their potential to promote forgiveness by way of increasing perceptions of relationship value. We used a method for directly testing these causal claims by manipulating both the independent variable and the proposed mediator. Namely, we use a 2 (Apology: yes vs. no) × 2 (Value: high vs. low) concurrent double-randomization design to test whether apologies cause forgiveness by affecting the same causal pathway as relationship value. In addition to supporting this causal claim, we also find that apologies had weaker effects on forgiveness when received from high-value transgressors, suggesting that the forgiveness-relevant information provided by apologies is redundant with relationship value. Taken together, these findings from a rigorous methodological paradigm help us parse out how apologies promote relationship repair. |
format |
article |
author |
Daniel E. Forster Joseph Billingsley Jeni L. Burnette Debra Lieberman Yohsuke Ohtsubo Michael E. McCullough |
author_facet |
Daniel E. Forster Joseph Billingsley Jeni L. Burnette Debra Lieberman Yohsuke Ohtsubo Michael E. McCullough |
author_sort |
Daniel E. Forster |
title |
Experimental evidence that apologies promote forgiveness by communicating relationship value |
title_short |
Experimental evidence that apologies promote forgiveness by communicating relationship value |
title_full |
Experimental evidence that apologies promote forgiveness by communicating relationship value |
title_fullStr |
Experimental evidence that apologies promote forgiveness by communicating relationship value |
title_full_unstemmed |
Experimental evidence that apologies promote forgiveness by communicating relationship value |
title_sort |
experimental evidence that apologies promote forgiveness by communicating relationship value |
publisher |
Nature Portfolio |
publishDate |
2021 |
url |
https://doaj.org/article/70d71c6d65eb4d4bb50c2319abfe611c |
work_keys_str_mv |
AT danieleforster experimentalevidencethatapologiespromoteforgivenessbycommunicatingrelationshipvalue AT josephbillingsley experimentalevidencethatapologiespromoteforgivenessbycommunicatingrelationshipvalue AT jenilburnette experimentalevidencethatapologiespromoteforgivenessbycommunicatingrelationshipvalue AT debralieberman experimentalevidencethatapologiespromoteforgivenessbycommunicatingrelationshipvalue AT yohsukeohtsubo experimentalevidencethatapologiespromoteforgivenessbycommunicatingrelationshipvalue AT michaelemccullough experimentalevidencethatapologiespromoteforgivenessbycommunicatingrelationshipvalue |
_version_ |
1718381324108038144 |