Understanding the Key Factors of Older Adults’ Continuance Intention in Congregate Meal Halls

Eating congregate/community meals with friends promotes a balanced and healthy diet among older adults. It is helpful for postponing aging, preventing chronic diseases, and improving their quality of life. However, little research has examined the continuance intention for older adults with the cong...

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Autores principales:	Wang-Chin Tsai, Xuqi Chen
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	elderly congregate meal trust continued intention Chemical technology TP1-1185
Acceso en línea:	https://doaj.org/article/712ff6823113464e869eb0b4833d1fa3
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spelling	oai:doaj.org-article:712ff6823113464e869eb0b4833d1fa32021-11-25T17:33:42ZUnderstanding the Key Factors of Older Adults’ Continuance Intention in Congregate Meal Halls10.3390/foods101126382304-8158https://doaj.org/article/712ff6823113464e869eb0b4833d1fa32021-10-01T00:00:00Zhttps://www.mdpi.com/2304-8158/10/11/2638https://doaj.org/toc/2304-8158Eating congregate/community meals with friends promotes a balanced and healthy diet among older adults. It is helpful for postponing aging, preventing chronic diseases, and improving their quality of life. However, little research has examined the continuance intention for older adults with the congregate meal program in Taiwan. This study established a model for key factors of older adults’ continuance intention dining at senior meal halls, and hypotheses to explain them, and subsequently designed questionnaires and scales. By analyzing the longitudinal data collected from 416 individuals using survey questionnaires, we found that the perceived service quality is the main factor that affects the perceived satisfaction, and the perceived satisfaction of the older adults plays an important role in this survey. It showed that if the older adults are satisfied with the service quality provided by the senior meal halls, which will accordingly affect the post-use trust, they will show a positive continuance intention to participate in the senior meal halls. We also found that the older adults have positive views on the planning and service contents of the existing senior meal halls. Together, these results illustrate the process and provide comprehensive insights and evidence to create a better user experience and improve the satisfaction of the congregate meal for older adults.Wang-Chin TsaiXuqi ChenMDPI AGarticleelderlycongregate mealtrustcontinued intentionChemical technologyTP1-1185ENFoods, Vol 10, Iss 2638, p 2638 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	elderly congregate meal trust continued intention Chemical technology TP1-1185
spellingShingle	elderly congregate meal trust continued intention Chemical technology TP1-1185 Wang-Chin Tsai Xuqi Chen Understanding the Key Factors of Older Adults’ Continuance Intention in Congregate Meal Halls
description	Eating congregate/community meals with friends promotes a balanced and healthy diet among older adults. It is helpful for postponing aging, preventing chronic diseases, and improving their quality of life. However, little research has examined the continuance intention for older adults with the congregate meal program in Taiwan. This study established a model for key factors of older adults’ continuance intention dining at senior meal halls, and hypotheses to explain them, and subsequently designed questionnaires and scales. By analyzing the longitudinal data collected from 416 individuals using survey questionnaires, we found that the perceived service quality is the main factor that affects the perceived satisfaction, and the perceived satisfaction of the older adults plays an important role in this survey. It showed that if the older adults are satisfied with the service quality provided by the senior meal halls, which will accordingly affect the post-use trust, they will show a positive continuance intention to participate in the senior meal halls. We also found that the older adults have positive views on the planning and service contents of the existing senior meal halls. Together, these results illustrate the process and provide comprehensive insights and evidence to create a better user experience and improve the satisfaction of the congregate meal for older adults.
format	article
author	Wang-Chin Tsai Xuqi Chen
author_facet	Wang-Chin Tsai Xuqi Chen
author_sort	Wang-Chin Tsai
title	Understanding the Key Factors of Older Adults’ Continuance Intention in Congregate Meal Halls
title_short	Understanding the Key Factors of Older Adults’ Continuance Intention in Congregate Meal Halls
title_full	Understanding the Key Factors of Older Adults’ Continuance Intention in Congregate Meal Halls
title_fullStr	Understanding the Key Factors of Older Adults’ Continuance Intention in Congregate Meal Halls
title_full_unstemmed	Understanding the Key Factors of Older Adults’ Continuance Intention in Congregate Meal Halls
title_sort	understanding the key factors of older adults’ continuance intention in congregate meal halls
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/712ff6823113464e869eb0b4833d1fa3
work_keys_str_mv	AT wangchintsai understandingthekeyfactorsofolderadultscontinuanceintentionincongregatemealhalls AT xuqichen understandingthekeyfactorsofolderadultscontinuanceintentionincongregatemealhalls
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Understanding the Key Factors of Older Adults’ Continuance Intention in Congregate Meal Halls

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